Sales Training Specialist

WCM White Cap Management LLC; United States; Remoto; USD 65.000 - 100.000; Tempo pieno

Descrizione del lavoro

WCM White Cap Management LLC is seeking an experienced Training Specialist to deliver and continuously improve training programs for newly hired Account Managers in the construction materials industry. You will lead in-person sessions, refine curriculum, and design hands-on demonstrations to build foundational sales skills and product knowledge, while ensuring a consistent, high-impact learning experience.

This role requires strong presentation and facilitation skills, a solid foundation in

Competenze

• BS/BA in a related discipline is required.
• 5–8 years in a related field or MS/MA with 3–5 years experience.
• Certification is required in some areas.

Mansioni

• Delivers instructor-led training programs for newly hired Account Managers.
• Conducts sessions twice per month at a training facility.
• Develops and refines training curriculum to align with business needs.
• Designs learning components, including hands-on product demos and interactive exercises.
• Communicates best practices in construction supply sales and customer engagement.
• Delivers training on construction products to build foundational knowledge.
• Demonstrates strong presentation and facilitation skills with diverse audiences.
• Supports program delivery strategy to ensure a high-quality learning experience.

Conoscenze

Training delivery

Curriculum design

Facilitation

Adult learning principles

Presentation skills

Formazione

BS/BA in related discipline

MS/MA in related field

Certification where required

Strumenti

Oracle

Descrizione del lavoro

Job Summary

Responsible for delivering and continuously improving training programs for newly hired Account Managers within the construction materials industry. Facilitates in-person training sessions, enhances existing curriculum, and ensures participants gain foundational sales skills and construction product knowledge needed to succeed in their roles.

Major Tasks, Responsibilities and Key Accountabilities

• Delivers instructor-led training programs in a classroom setting for newly hired Account Managers.
• Sessions are typically conducted twice per month at a dedicated training facility.
• Participates in the ongoing development and refinement of training curriculum to ensure alignment with business needs, sales strategies, and product knowledge requirements.
• Designs and utilizes effective learning components to support knowledge retention and skill application, including hands-on product demonstrations and interactive exercises.
• Communicates industry best practices related to construction supply sales, including customer engagement, relationship building, and consultative selling techniques.
• Delivers training on construction-related products, ensuring participants develop a strong foundational understanding of product applications and value propositions.
• Demonstrates strong presentation and facilitation skills, confidently leading sessions and engaging diverse audiences with varying levels of experience.
• Supports program delivery strategy and execution, ensuring a consistent, high-quality learning experience for all participants.

Nature and Scope

Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results. Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues. May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). Typical requires overnight travel more than 50% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline.
• Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field.
• Certification is required in some areas.

Preferred Qualifications

• 3 - 5 years of experience in construction industry supply sales or a closely related field.
• Demonstrated ability to present and facilitate training in a classroom or group setting.
• Strong knowledge of construction materials, applications, and industry practices.
• Demonstrated experience with adult learning principles and curriculum design to include classroom and blended solutions, and ADDIE process (Assess, Design, Develop, Implement, Evaluate).
• Experience with Oracle systems is preferred but not required.
• Experience in hybrid work environment, with a strong emphasis on in-person training delivery.

About White Cap

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.