Sales Training Specialist

White Cap; Atlanta (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

White Cap in Atlanta is seeking a training professional to deliver and continuously improve programs for newly hired Account Managers in the construction materials industry. You will facilitate in-person sessions, enhance the curriculum, and help participants gain foundational sales skills and product knowledge.

The role emphasizes classroom delivery, hands‑on product demonstrations, and session facilitation across diverse trainee groups, with a focus on consistent, high‑quality participant

Qualifications

• BS/BA in related discipline with 5–8 years of experience or MS/MA with 3–5 years.
• Certification is required in some areas.

Responsibilities

• Delivers instructor-led training programs in a classroom setting for newly hired Account Managers.
• Participates in ongoing development and refinement of training curriculum.
• Designs learning components to support retention and skill application.
• Communicates best practices related to construction supply sales and relationship building.
• Delivers training on construction-related products with strong product knowledge.
• Demonstrates presentation and facilitation skills across diverse audiences.
• Supports program delivery strategy to ensure a high-quality learning experience.

Skills

Training delivery

Presentation skills

Facilitation

Customer engagement

Relationship building

Consultative selling

Curriculum design

Adult learning principles

Education

BS/BA in related discipline

MS/MA in related field

Tools

Oracle

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for delivering and continuously improving training programs for newly hired Account Managers within the construction materials industry. Facilitates in-person training sessions, enhances existing curriculum, and ensures participants gain foundational sales skills and construction product knowledge needed to succeed in their roles.

Major Tasks, Responsibilities And Key Accountabilities

• Delivers instructor-led training programs in a classroom setting for newly hired Account Managers. Sessions are typically conducted twice per month at a dedicated training facility.
• Participates in the ongoing development and refinement of training curriculum to ensure alignment with business needs, sales strategies, and product knowledge requirements.
• Designs and utilizes effective learning components to support knowledge retention and skill application, including hands-on product demonstrations and interactive exercises.
• Communicates industry best practices related to construction supply sales, including customer engagement, relationship building, and consultative selling techniques.
• Delivers training on construction-related products, ensuring participants develop a strong foundational understanding of product applications and value propositions.
• Demonstrates strong presentation and facilitation skills, confidently leading sessions and engaging diverse audiences with varying levels of experience.
• Supports program delivery strategy and execution, ensuring a consistent, high-quality learning experience for all participants.

Nature and Scope

• Identifies key barriers/core problems and applies problem-solving skills to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
• Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
• Typically requires overnight travel more than 50% of the time.

Education And Experience

• Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

• 3-5 years of experience in construction industry supply sales or a closely related field.
• Demonstrated ability to present and facilitate training in a classroom or group setting.
• Strong knowledge of construction materials, applications, and industry practices.
• Demonstrated experience with adult learning principles and curriculum design to include classroom and blended solutions, and ADDIE process (Assess, Design, Develop, Implement, Evaluate).
• Experience with Oracle systems is preferred but not required.
• Experience in hybrid work environment, with a strong emphasis on in-person training delivery.

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.