Sales Training Manager

wk; Minneapolis (MN); On-site; USD 120,000 - 180,000; Full time

Job summary

wk is seeking a Sales Training Manager to lead the CLC Sales Training team and drive the design and execution of enablement programs for the CLC sales organization. You will partner with sales leadership to translate priorities into practical learning and coaching, including onboarding and ramping through ongoing product and systems readiness.

You will oversee live and virtual training, drive sales methodology adoption, and leverage AI-driven coaching and performance data to continuously improve

Qualifications

• Bachelor's degree in business, learning and development, communications, education, or related field, or equivalent work experience.
• Master's degree or advanced professional certification preferred.
• 7+ years of combined experience in sales training, sales enablement, learning and development, or related field.
• Experience leading, coaching, and developing employees and aligning priorities with business goals.
• Experience serving as a trusted partner to Sales leaders and senior stakeholders.
• Experience designing onboarding, sales skills, product, systems, and change enablement programs.

Responsibilities

• Lead, coach, and develop the CLC Sales Training team; set priorities and foster accountability.
• Serve as the primary enablement partner for CLC Sales leadership.
• Identify performance gaps and translate needs into training, coaching, and reinforcement plans.
• Oversee onboarding and ramp programs, including role-based learning paths and live learning.
• Design and deliver sales skills, product, systems, and go-to-market training; drive methodology adoption.
• Implement AI-enabled coaching and productivity tools within seller workflows; drive adoption and improvement.
• Use performance data and feedback to prioritize enablement solutions and measure impact.
• Collaborate with FCC and Global Revenue Operations enablement partners on standards and best practices.
• Develop scalable learning resources: e-learning, facilitators, videos, job aids, and learning paths.
• Ensure content accuracy and alignment with products and processes; facilitate live and virtual sessions.
• Manage vendor relationships and budgets; coordinate across internal stakeholders for launches.

Skills

Leadership

Sales enablement

Learning & development

AI in enablement

Stakeholder management

B2B sales knowledge

Education

Bachelor's degree in business/learning and development

Master's degree preferred

Tools

LMS

Salesforce

Job description

The Sales Training Manager leads the CLC Sales Training team and is responsible for setting the direction and overseeing the design and execution of sales training and enablement programs for the CLC sales organization. This role serves as the primary enablement partner and main point of contact for CLC Sales leadership, translating business priorities and seller needs into practical learning, coaching, and readiness solutions. The manager leads and develops a team of trainers and oversees the seller development journey from new-hire onboarding and ramp through ongoing product, systems, sales skills, AI, and sales technology enablement. The role also works across FCC and with Global Revenue Operations enablement partners to adopt shared standards, frameworks, and best practices within the CLC team while remaining responsive to the needs of the business.

Essential Duties and responsibilities

Lead, coach, and develop the CLC Sales Training team; set priorities, align resources, clarify ownership, and foster a culture of accountability, collaboration, and continuous improvement. Serve as the primary enablement partner and main point of contact for CLC Sales leadership, maintaining a strong understanding of business priorities, seller needs, and emerging readiness requirements. Partner with CLC Sales leaders and key stakeholders to identify performance gaps, establish enablement priorities, and translate business needs into practical training, coaching, and reinforcement plans. Own the strategy and oversight of new-hire onboarding and ramp programs, including role-based learning paths, live learning, field application, reinforcement, and alignment to time-to-productivity goals. Oversee the design and delivery of sales skills, product, systems, process, and go-to-market training for the CLC sales organization, including new product introductions and significant business changes. Drive sales methodology adoption and reinforcement through practical training, coaching, role plays, certifications, and manager enablement. Establish how conversational intelligence, AI-enabled coaching, and productivity tools are used within seller and manager workflows; lead adoption, reinforcement, and ongoing improvement. Use available sales performance data, call analytics, learner feedback, assessments, and field observations to identify capability gaps and prioritize targeted enablement solutions. Partner with FCC enablement leadership and strategy partners on program measurement, reporting, and evaluation; provide CLC program context and data, apply agreed measurement approaches, and use findings to improve execution. Work across FCC and with Global Revenue Operations enablement partners to adopt shared standards, frameworks, tools, and best practices within the CLC Sales Training team, while contributing feedback and lessons learned to the broader enablement organization. Guide the development and governance of scalable learning resources, including e-learning, facilitator materials, videos, job aids, learning paths, and knowledge content. Ensure training content remains accurate, relevant, accessible, and aligned with current products, processes, systems, and seller workflows. Facilitate live and virtual learning sessions for sellers and managers as needed, including complex sales skills, coaching, product readiness, and strategic initiatives. Lead vendor relationships and support budget, license, resource, and delivery decisions for assigned enablement programs and platforms. Build strong partnerships across Sales, Product, Marketing, Revenue Operations, Sales Operations, and other stakeholders to coordinate launches, change initiatives, and seller readiness. Keep current with emerging practices in sales enablement, adult learning, AI, conversational intelligence, and learning technology; apply relevant practices to improve effectiveness and scale.

Other Duties

• Performs other duties as assigned by supervisor.

Job Qualifications

Education:

• Bachelor's degree in business, learning and development, communications, education, or a related field, or equivalent relevant work experience.
• Master's degree or advanced professional certification preferred.

Experience:

• 7+ years of combined experience in sales training, sales enablement, learning and development, sales, revenue operations, or a related commercial function, including:
• Experience leading, coaching, and developing employees, with responsibility for priorities, performance, and team delivery.
• Experience serving as a trusted partner and primary point of contact for Sales leaders and other senior stakeholders.
• Experience working in or closely supporting a B2B sales organization and a strong understanding of the sales process, seller workflows, and frontline manager needs.
• Experience designing and leading new-hire onboarding, sales skills, product, systems, and change enablement programs.
• Experience translating business priorities and performance gaps into