Sales Training Manager

Abbott (abbottcareers2 board); Madison (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Abbott is seeking a Screening Sales Training Manager to lead commercial training for screening products, covering new hire and ongoing education. The role requires collaboration with field sales, marketing, and customer service, and will focus on product knowledge, disease states, and market understanding.

The position is onsite at the Madison, Wisconsin office four days a week and involves travel up to 33% to support national and regional meetings.

Qualifications

• Bachelor's Degree in business administration, marketing, sales, or field as outlined in the essential duties.
• 5+ years of sales or commercial experience.

Responsibilities

• Collaborate with field sales, commercial effectiveness, sales leadership, marketing, and customer service to deliver learning.
• Develop and support components of the sales training program for promotion of products to newly hired and experienced team members.
• Organize, design, and facilitate continuing education to ensure medical affairs are knowledgeable in product knowledge, customer knowledge, data, and market understanding.
• Update and deliver new hire training and ongoing learning for the commercial organization.
• Partner with marketing and sales leadership to develop workshops for national, area, and regional meetings.
• Utilize LMS to organize training and identify gaps and improvements in learning processes.

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• An excellent retirement savings plan with a high employer contribution.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company recognized as one of the best big companies to work for, as well as one of the best places to work for diversity, working mothers, female executives, and scientists.

What You’ll Work On

The Screening Sales Training Manager position is responsible for the commercial training needs regarding screening products including, but not limited to, new hire and on-going continued education programs. These training programs which are focused on screening product training for all on market products as well as evolving pipeline products, will be varied by departmental objectives and will include product specific training, disease-state training, and other professional development programs. This position will collaborate cross-functionally with field sales, the commercial effectiveness team, sales leadership, marketing, and customer service.

This position requires an onsite presence at our Madison, Wisconsin office four days per week.

The Opportunity

• Collaborate and align all relevant training with senior leadership.
• Develop and support components of the sales training program related to the promotion of the Exact Sciences oncology products for both newly hired and experienced commercial team members.
• Organize, design, and facilitate continuing education programs to ensure the medical affairs team is fully knowledgeable in the key focus areas for Exact Sciences; including, but not limited to, product knowledge, customer knowledge, key clinical data, selling environment information, and general market understanding.
• Collaborate with cross-functional business partners to develop and deliver learning opportunities for all departments within the organization that require assistance to attain learning objectives.
• Update, maintain, and deliver new hire training, as well as address the ongoing learning and development needs of the entire commercial organization.
• Partner with marketing, medical affairs, and sales leadership to develop interactive and impactful workshops at national, area, and regional sales meetings.
• Conduct ongoing assessments of potential learning gaps through collaboration with peers, sales leadership, medical affairs, marketing, and other partners to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness through improvement of competencies.
• Utilize the learning management system (LMS) to organize new hire and ongoing training initiatives, leverage its capabilities to identify leaning gaps and improvements in the learning process.
• Serve as the bridge between marketing and sales to translate and communicate brand strategies to sales personnel through multiple training mediums.
• Update job knowledge and stay current on trends through activities; including, but not limited to, participation in educational opportunities, read professional publications, maintain personal networks, and participate in professional organizations.
• Apply strong project management skills to aid in the organization, planning, implementation, and execution of learning initiatives.
• Apply strong communication, presentation, and facilitation skills.
• Self-starter with results orientation.
• Ability to manage multiple priorities based on changing business needs.
• Ability to tailor training and presentation contents based on the audience.
• Ability to be perceived as a leader without having direct authority.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 60% of a typical working day.
• Ability to travel 33% of working time away from work location, may include overnight/weekend travel.

Required Qualifications

• Bachelor's Degree in business administration, marketing, sales, or field as outlined in the essential duties.
• 5+ years of sales or commercial experience.
• 2+ years of