Sales Training Manager

carelinehealthgroup; Lansing (MI); Remote; USD 95,000 - 200,000; Full time

Job summary

Join a leading healthcare company as a Sales Training Manager, where you'll develop and implement training programs for the sales team. This role focuses on onboarding, coaching, and enhancing sales performance while fostering a supportive learning environment. Enjoy exceptional benefits and a culture that values professional growth.

Benefits

$0 Medical Insurance Option (100% Employer-sponsored)

Dental and Vision Insurance

Short-Term Disability, Long-Term Disability and Life Insurance

Paid Holidays and Paid Time Off (PTO)

401(k) Retirement Plan

Mileage Reimbursement

Company Vehicle Program

Company events

National and Local Employee discounts

Qualifications

• Minimum 5 years in hospice/home health sales or training.
• Strong facilitation, presentation, and coaching abilities.

Responsibilities

• Develop and manage training for new sales professionals.
• Monitor new hire performance and conduct productivity reviews.
• Build and maintain training content library.

Skills

Facilitation

Presentation

Coaching

Communication

Education

Associate's degree

Bachelor's degree

Tools

CRM

EMR

Microsoft Office

Digital training tools

Job description

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We Value Your Career at Careline

Picture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.

We Value Your Career at Careline

Picture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.

Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you’re passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline.

Exceptional Benefits:

• $0 Medical Insurance Option (100% Employer-sponsored)
• Dental and Vision Insurance
• Short-Term Disability, Long-Term Disability and Life Insurance
• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Mileage Reimbursement
• Company Vehicle Program
• Company events
• National and Local Employee discounts
• Salary plus commission
  
  
  

Key Responsibilities

The Sales Training Manager is responsible for developing, implementing, and continuously improving the training programs that support onboarding, development, and performance improvement of the sales team. This includes creating sales education content, leading group training sessions, conducting individual coaching, and ensuring adherence to company best practices and sales productivity standards. The STM partners closely with sales leadership and talent management to ensure training drives both immediate and sustained sales success. Additionally, the STM play an active role in recruiting top sales talent.

In this role you will be responsible for:

• Training & Development
• Design, deliver, and manage onboarding training for new sales professionals
• Conduct live and virtual training sessions focused on sales skills, compliance, systems use (CRM, EMR), and company best practices.
• Facilitate 1:1 coaching, ridealongs, and call shadowing to support field-based learning.
• Develop continuing education content and career progression learning paths.
• Sales Performance Coaching
• Monitor new hire performance and conduct weekly productivity reviews.
• Provide real-time coaching and follow-up for underperformance or skill gaps.
• Lead remedial education efforts, including performance improvement plan (PIP) execution in partnership with sales leadership.
• Report outcomes of training and coaching to leadership with actionable insights.
• Content Creation & Program Management
• Build and maintain a robust content library of training materials, scripts, videos, tools, and job aids.
• Collaborate with marketing, compliance, and product teams to ensure content accuracy.
• Lead the rollout of new sales programs, initiatives, and product messaging.
• Evaluate training effectiveness and make recommendations for ongoing improvement
• Team & Culture Building
• Model and reinforce the company’s sales culture, values, and standards.
• Foster a positive learning environment that supports team collaboration and growth.
• Contribute to the creation of a career ladder for sales representatives.
  

Required Qualifications

• Minimum 5 years of experience in hospice/home health sales or training
• Associate's degree or equivalent experience
• Valid driver's license and reliable transportation
• Ability to travel as needed
• Strong facilitation, presentation, and coaching abilities
• Excellent written and verbal communication
• Knowledge of CRM and EMR systems
• Proficient in Microsoft Office, CRM, EMR, and digital training tools
• High emotional intelligence, adaptability, and professionalism
  
  
  

Desired Qualifications

• Experience designing and delivering adult education/training
• Bachelor's degree
  
  
  

Location

Home Office: Jackson, MI; Bingham Farms, MI; or Grand Rapids, MI

Being centrally located will be beneficial for this role, and you will not need to report into an office every day.

Hours

Office Hours: 8:00 am – 5:00 pm, Monday through Friday

Background Screening

Careline Health Group conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Careline Health Group is an equal-opportunity employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Medical Practices

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