Sales Trainer

Travel Leisure Resort Development Inc; Nashville (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with employer match

Paid time off and holidays

Job summary

Travel Leisure Resort Development Inc is seeking a training manager in Nashville who will oversee new-hire training programs and support sales representatives. Candidates should have a proven track record of Wyndham sales experience and possess strong communication skills.

The position includes benefits such as health and dental coverage, flexible spending accounts, and a 401(k) plan with employer match. Join a team focused on enhancing sales training and compliance.

Qualifications

• Minimum of 1 year of successful Wyndham sales experience.
• Minimum of 1 year of sales management experience preferred.
• Strong interpersonal, written, and verbal communication skills.

Responsibilities

• Communicate and partner with site leadership and trainers to identify training opportunities.
• Oversee the new-hire training curriculum and follow-up training.
• Coach underperforming sales representatives to improve performance.

Skills

Wyndham sales experience

Sales management experience

Interpersonal communication

Microsoft Office proficiency

Time-management skills

Education

Real estate or timeshare license

Tools

iPad

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. The role is located in Nashville and requires the successful candidate to become an integral part of the site leadership team.

Responsibilities

• Communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, Business Operations, and other site trainers to identify opportunities in the training department, sales lines, specialist presenters, and sales processes.
• Support the Specialist Presenter team for training and compliance.
• Maintain strong working knowledge of Club Wyndham, WorldMark by Wyndham, and Margaritaville Vacations Club.
• Oversee the new‑hire training curriculum delivered in classroom or virtual settings, using iPad “Road to Success” scripting.
• Facilitate a 12‑week follow‑up training program, one module per week, including tests and sales compliance online courses.
• Observe and coach underperforming sales representatives from the bottom 3rd quartile at the beginning of each month, in tandem with the Regional Director of Training.
• Partner with sales managers to improve VPG and close percentages.
• Attend all required scheduled meetings and report progress to the Regional Director of Training.
• Ensure continued topical trainings are facilitated regularly and documented on the monthly training calendar.
• Follow up on training classes to the sales floor, coaching new hires and supporting site leaders and representatives.
• Meet the following performance targets: 50% take‑off behind all new hires within 90 days or less, and 100% of new hires achieve the budgeted VPG at 90 days.
• Keep sites up‑to‑date on all recently approved scripting and collateral.
• Observe specialist presenters and sales staff to ensure compliance.
• Act as a subject matter expert to support new technology rollouts and sales initiatives.

Qualifications

• Minimum of 1 year of successful Wyndham sales experience (front line or in‑house sales a plus).
• Minimum of 1 year of sales management experience preferred.
• Proven track record with the ability to transition specialist presenters.
• Specialist presenter experience preferred.
• Must obtain a real estate license or timeshare license in the state where you reside, if applicable.
• Strong interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office platforms and iPad operation.
• Ability to interface with employees at all levels in a professional manner.
• Effective time‑management and organizational skills.
• Willingness to work a flexible schedule and perform some travel.

Benefits

• Comprehensive health, dental, and vision coverage for full‑time associates.
• Flexible spending accounts and life and accident coverage.
• Disability benefits, paid time off, parental leave, and holidays (details provided by recruiter).
• 401(k) with employer match (subject to eligibility requirements).
• Wellness program and employee assistance program.

EEO Statement

We are an equal‑opportunity employer and all applications will be considered for employment without regard to membership in any protected class. If you require a reasonable accommodation to complete your application or any part of the recruiting process, please notify us and we will provide assistance.