Sales Trainer

Travel Leisure Resort Development Inc; Town of Florida (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is seeking an experienced Training Manager for our Orlando site to drive the implementation of Wyndham-based training curricula and sales improvement initiatives. The role reports to the Training Manager of Orlando and requires relocation to Orlando, FL.

Real estate or timeshare licensing in the state is required, with strong leadership and a proven track record in sales training. The successful candidate will collaborate across senior teams, support the Specialist Presenter

Qualifications

• A minimum of 1-year successful Wyndham sales experience.
• Front line and in-house sales experience.
• Strong working knowledge of Club Wyndham, Wordmark by Wyndham and Shell Vacations Club.
• Must obtain a real estate or timeshare license in your state of residence, if applicable.

Responsibilities

• Report to the Training Manager of Orlando and relocate to the Orlando, FL area.
• Lead with influence and support the Specialist Presenter team for training and compliance.
• Oversee Wyndham’s Play to Win and Road to Success curricula across new hires (12 weeks).
• Facilitate online tests and ensure completion of compliance courses.
• Collaborate with site leaders, Regional Director of Training, and other stakeholders to drive performance against budgets.

Skills

Wyndham sales experience

Front line & in-house sales

Lead with influence

Strong cross-functional collaboration

Education

Real estate or timeshare license (state)

Tools

Microsoft Office

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Responsibilities

• The right candidate will report directly to the Training Manager of Orlando.
• The right candidate will relocate to the Orlando, Florida area.
• Have a strong desire to be an integral part of the site senior leadership team.
• Must have IH experience and have performed at a high level exceeding budgeted VPGs while in the role.
• Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Director of Sales, Site Managers, Site Recruiters and other site trainers.
• Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change.
• The right candidate must have the ability to lead with influence.
• The right candidate will have a proven track record.
• This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP positions.
• Support the Specialist Presenter team for training and compliance.
• Have a strong working knowledge of Club Wyndham, Wordmark by Wyndham and Shell Vacations Club.
• This position will oversee training to include: Required - Wyndham’s “Play to Win” new hire training curriculum is delivered to new hires in a classroom setting using the iPad
• Required - Wyndham’s “Road to Success” 12-week follow-up training is being facilitated to new hires in a consistent classroom setting. This will be one module per week for 12 weeks.
• Required - Road to Success online test is completed immediately after each module is facilitated while still in the class.
• Required - WVO Sales Compliance online course is completed in new hire classes
• Required - Wyndham Rewards and Vacation Club Credit training are completed during the new hire class.
• Required - Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval.
• Required – Work with the 5 reps for one month to improve VPG and close %.
• Required - Report at month end on all actions taken with JumpStart reps to your Regional Director of Training. Ensure follow-up training and hours of power are being facilitated regularly.
• Required - Follow your classes to the floor and T.O. behind all new hires with us 90 days or less. 50% of T.O. volume is to come behind new hires that have been hired 100 days or less.
• Required – New hires are to be at 100% of budgeted VPG at 90 days. Ensure sites are up to date on all recently approved Wyndham collateral.
• Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Minimum Qualifications

• A minimum of 1-year successful Wyndham sales experience.
• Front line and in house experience.
• Strong working knowledge of Club Wyndham, Wordmark by Wyndham and Shell Vacations Club
• A minimum of 1 year sales management experience preferred
• Proven track record with the ability to T.O. tables
• Specialist Presenter experience preferred
• Must obtain a real estate license or timeshare license in the state where you reside, if applicable.
• Thorough understanding of Wyndham's products
• Strong interpersonal, written and verbal communication skills
• Proficient in Microsoft Office
• Ability to interface with all levels of employees in a professional manner
• Effective time management skills
• Work schedule flexibility/Some travel may be required

How You’ll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.

Travel + Leisure Co. benefits include

• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.