Sales Training Manager

Travel Leisure Resort Development Inc; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Job summary

Travel + Leisure Co. seeks a seasoned sales training leader to guide a team across markets, partnering with Site VP, Regional Directors and HR to drive training effectiveness. The role focuses on optimizing sales processes, new hire onboarding, and ongoing development to improve performance.

You will oversee curriculum delivery, adherence to Wyndham programs, and reporting on JumpStart and VPG improvements, with travel as required.

Qualifications

• Minimum of 1 year successful Wyndham sales experience. Front line and in house are a plus.
• Strong interpersonal, written and verbal communication skills.
• Must obtain a real estate license or timeshare license in the state where you reside, if applicable.
• Travel will be required.

Responsibilities

• Lead a team of sales trainers in other markets.
• Communicate with Site VP, Regional Director of Training, and HR.
• Identify opportunities to improve training, sales processes and follow-through.
• Oversee training and the training team including new hire curriculum and follow-up training.
• Ensure 90-day performance targets and budgeted metrics are met.
• Travel with Regional Director of Training; train site leaders and reps on new technology.

Skills

Wyndham sales experience

Front line sales

Sales management experience

Real estate/timeshare license

Interpersonal communication

Microsoft Office

Education

Real estate license or timeshare license

Tools

Microsoft Office

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

Have a strong desire to be an integral part of the site senior leadership team and lead a team of sales trainers in other markets.

Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, HR and other site trainers.

Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change.

The right candidate must have the ability to lead with influence.

The right candidate will have a proven track record. This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP positions.

Support the Specialist Presenter team for training and compliance.

Have a strong working knowledge of Both Owner & Non-Owner sales for Club Wyndham, WorldMark by Wyndham and Shell Vacations Club.

This position will oversee training and their training team to include:

• Required - New hire training curriculum is delivered to new hires in a classroom setting using the iPad
• Required - Wyndham’s “Road to Success” 12-week follow-up training is being facilitated to new hires in a consistent classroom setting.
• Required - Road to Success on line test is completed immediately after each module is facilitated while still in the class.
• Required Reunite for Results is conducted within 45 days of graduating class.
• Required - WVO Sales Compliance on line course is completed in new hire classes
• Required - Wyndham Rewards and Credit training are completed during the new hire class.
• Required - Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval.
• Required – Work with underperforming reps each month to improve VPG and close %.
• Required - Report at month end on all actions taken with JumpStart reps to your Regional Director of Training. Ensure follow-up coaching, continued ed and topical trainings are being facilitated regularly.
• Required - Follow your classes to the floor and T.O. behind all new hires with us 90 days or less. 50% of T.O. is 90 days or less.
• Required – New hires are to be at 100% of budgeted VPG at 90 days. Ensure sites are up-to-date on all recently approved company collateral.
• Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Required Minimum Qualifications

A minimum of 1 year successful Wyndham sales experience.Front line and in house are a plus. Strong working knowledge of Club Wyndham, WorldMark by Wyndham and Shell Vacations Club. A minimum of 1 year sales management experience preferred Proven track record with the ability to T.O. tables Specialist Presenter experience preferred Must obtain a real estate license or timeshare license in the state where you reside, if applicable Strong interpersonal, written and verbal communication skills Proficient in Microsoft Office a plus Ability to interface with all levels of employees in a professional manner Effective time management skills Work schedule flexibility Travel will be required

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.