Sales Tooling Strategy & Ops Manager

DoorDash USA; San Francisco (CA); On-site; USD 126,000 - 185,000; Full time

Job summary

DoorDash is seeking a Manager, Sales Strategy & Operations (Sales Tooling) to own the 3P portfolio of centralized sales tooling. You’ll govern the tool stack, drive build-vs-buy decisions, and optimize licenses while partnering across GTM Tech, Product, and Revenue Ops to boost sales productivity.

You’ll lead governance cycles, measure ROI, and accelerate decision-making with a vendor-agnostic, system-thinking approach. This role reports to the Sales Tooling leader.

Qualifications

• Bachelor’s degree in Business, Economics, Engineering, or related field.
• Experience in Sales Operations, GTM Technology, or Sales Strategy in a fast-paced tech or e-commerce environment.
• Experience managing SaaS tools and vendor relationships with Renewals and Contracts with Procurement/Legal.
• Excellent communication and presentation skills for leadership and governance councils.
• Ability to analyze large datasets to measure tooling adoption and impact.
• Demonstrated governance, operational rigor, and decentralized environment experience.
• Architect mindset: systems thinking beyond individual features.

Responsibilities

• Oversee end-to-end strategy and execution of 3P sales tooling portfolio.
• Partner with GTM Tech, Product, and Revenue Ops to ensure alignment with requirements and standards.
• Serve as the central DRI for tooling licensing, access management, and vendor roadmaps.
• Lead governance cycles, tool evaluations, and procurement/decommissioning decisions.
• Drive adoption, track sentiment, and build centralized tooling documentation.
• Collaborate with Sales leaders to identify friction points and implement AI-enabled solutions.

Skills

Architect at Heart

Entrepreneurial

Gritty

Relationship-Builder

Operational & Rigorous

Systems Thinking

Education

Bachelor's degree in Business, Economics, Engineering, or a related field

Tools

Salesforce

Excel

SQL

Job description

DoorDash is seeking a Manager, Sales Strategy & Operations (Sales Tooling) to own the 3P portfolio of centralized sales tooling. You’ll govern the tool stack, drive build-vs-buy decisions, and optimize licenses while partnering across GTM Tech, Product, and Revenue Ops to boost sales productivity.

You’ll lead governance cycles, measure ROI, and accelerate decision-making with a vendor-agnostic, system-thinking approach. This role reports to the Sales Tooling leader.