Sales Technology Specialist, Associate

Infor Inc.; Location (WV); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A leading company in business cloud software seeks a Sales Operations Support to enhance productivity across sales and marketing teams. The role involves managing sales tech tools, supporting AI adoption, and collaborating with teams to streamline processes. Ideal candidates will have a Bachelor's degree and 0-2 years of relevant experience, strong communication skills, and a proactive approach.

Qualifications

• 0-2 years of experience in sales operations or related role.
• Strong communication skills and team orientation.
• Eager to learn new tools, proactive in problem-solving.

Responsibilities

• Support daily use of sales tools and drive AI adoption.
• Organize and manage content libraries for sales materials.
• Collaborate with cross-functional teams for training efforts.

Skills

Communication

Problem Solving

Attention to Detail

Teamwork

Education

Bachelor’s degree in technical communication, business, computer science or a related field

Tools

Salesforce

ZoomInfo

Outreach

Clari

Microsoft Copilot

SharePoint

Excel

Job description

Support Infor’s global sales strategy by managing key sales tech tools, driving AI innovation like Copilot, enabling content governance, and reporting performance. Help scale best practices and boost productivity across sales and marketing teams.

A Day in the Life Typically Includes:

• Support the day-to-day use of sales tools like Outreach, SharePoint, Salesforce, Clari and ZoomInfo
• Help drive AI adoption by supporting tools like Microsoft Copilot for sellers
• Track tool usage and assist in preparing reports and dashboards
• Organize and manage content libraries for easy access to sales materials
• Collaborate with cross-functional teams to support enablement and training efforts
• Contribute ideas to improve team workflows, automation, and best practices
• Assist in planning and executing independent projects related to sales technology and process improvement
  
  

Basic Qualifications:

• 0-2 years of experience in sales operations or a related business support role
• Strong communication skills and ability to work well in a team
• Eagerness to learn new tools, take ownership, and solve problems
• Attention to detail and a proactive approach to completing tasks
• Comfortable working in a fast-paced environment with multiple stakeholders

· Bachelor’s degree in English, technical communication, journalism, business, computer science, or a related field.

Preferred Qualifications:

• Familiarity with sales tools such as Outreach, Salesforce, ZoomInfo, Clari, and others.
• Exposure to AI productivity tools like Microsoft Copilot is a plus
• Bonus points for Excel knowledge (e.g., pivot tables, VLOOKUP, data handling)
• Experience with content platforms like SharePoint
• Interest in automating manual processes or improving workflows
• Ability to work with teams across time zones and cultures

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here .