Sales Team Manager - Remote

Yellow Pages Limited; California; Remote; USD 64,000 - 93,000; Full time

Benefits offered by this job

Work from home

Weekday schedule

Job summary

Yellow Pages in Canada is seeking a Senior Sales Manager to lead a call-center sales team, drive revenue growth, and coach staff to deliver top-tier customer service. The role emphasizes protecting existing revenue, acquiring new clients, and anticipating market trends.

You will work remotely from Canada, report to the sales leadership, and participate in ongoing development of the team. A background in advertising and media is preferred, along with strong presentation and communication skills

Qualifications

• Degree in Marketing, Commerce or Business Administration.
• Experience in a Senior Sales Management position with a history of high performing Sales Team.
• Background in advertising and media is preferred.

Responsibilities

• Revenue growth through channel vision, strategies and targets.
• Clearly communicate and monitor workflow expectations to team members.
• Coach and develop team to achieve revenue targets and communicate YP selling values.
• Improve customer experience and handle escalations promptly.
• Lead by example and demonstrate Yellow Pages values.
• Occasional national-scale client interactions; French proficiency is a strong asset.

Skills

Leadership

Coaching & development

Customer focus

Strategic direction

Decision making

Influence & negotiation

Presentation & communication

French proficiency

Sales process & product knowledge

Education

Degree in Marketing, Commerce or Business Administration

Job description

Senior Sales Manager - Telsales
Full Time, Permanent,Remote, Must live in Canada

What is a Senior Sales Manager (Call Center) at Yellow Pages?
As a Senior Sales Manager, your are responsible for leading a team to meet and exceed all assigned targets. Focus must be placed on high levels of customer service, the protection of existing revenue, customer acquisition, and proactively anticipating market trends and impacts. This is achieved through ongoing and frequent coaching and development of all team members.

Want to contribute to the development and prosperity of local small and medium-sized businesses? Welcome to Yellow Pages! As a Google Premium Partner and Facebook Marketing Partner, Yellow Pages is a leader in digital marketing for companies across Canada.

Main Responsibilities:

• Revenue Growth: Execute Channel vision, strategies and initiatives to support the achievement of all assigned team targets through profitable and sustainable revenue growth.


• Workflow: Clearly communicate and monitor workflow expectations to team members to facilitate the timely and accurate reporting of all assigned revenues.

This is accomplished through the optimization of all resources.

• Coaching & Development: Conduct regular coaching of team members to support achievement of all revenue targets and ensure YP Way of Selling and Value Equation are effectively communicated to customers.

Through these sessions opportunities for improvement will be identified and actioned through individualized development plans.

• Customer Focus: Continuously work to enhance the customer experience by identifying opportunities for improvements in service and satisfaction levels and dealing with customer escalations in a timely and professional manner.


• Demonstration of YP values: Lead by example and create an environment within the team that rewards and recognizes the demonstration of core YP values in day-to-day operation of the business.

Why should you apply for the Senior Sales Manager position?

• You join the biggest digital marketing company in Canada!


• We reward the most beautiful achievements by awarding prizes or recognition programs


• We propose to our employees to move on to new challenges according to their expectations, whether in sales or in another department of our company!


• Work schedule from Monday to Friday


• Work from home

What do you need to be Senior Sales Manager - Digital marketing at Yellow Pages?

• Degree in Marketing, Commerce or Business Administration.


• Experience in a Senior Sales Management position with a history of high performing Sales Team is required


• A background in advertising and media is preferred.

On top of mastering YP’s management competencies, the Senior Sales Manager will also have to possess the following skills/competencies:

• Ability to lead, coach and motivate a highly performing sales team.


• Build productive business relationships across departments and leadership levels.


• Ability to support the strategic direction and execute the supporting plan.


• Demonstrate solid judgment and decision-making skills.


• Ability to influence others to ensure support for revenue and


• customer initiatives.


• Strong organizational and priority management skills.


• Possess excellent presentation and communication skills.


• Train topics relevant to our sales process and product offering


• This position involves OCCASIONAL interactions with clients or professionals both internally andexternally on a national scale. Therefore, French proficiency is a strong asset.

You are ready to join the Yellow Pages adventure as an Senior Sales Manager?

Why Yellow Pages?

For more than 100 years, Yellow Pages has helped Canadian businesses connect with customers. Today, we are a digital marketing leader, with over 76% of our revenue coming from digital solutions.

Through partnerships with Google and Meta, we provide SMBs with powerful tools to grow their online presence and attract new customers.