Sales Team Leader: Customer Experience & Coaching

GPM Investments; Southwick (MA); On-site; USD 23,000 - 29,000; Full time

Job summary

GPM Investments, LLC is seeking a friendly and experienced Sales Associate/ Customer Service Team Leader for our Pride store in Southwick, MA. This full-time position offers a competitive hourly pay and opportunities to lead a team while delivering excellent customer service.

Responsibilities include greeting customers, processing sales, handling cash, stocking shelves, maintaining cleanliness, and supporting store operations.

Qualifications

• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses current training materials
• Completes all necessary training evaluations and documents
• Monitors cash levels and security procedures during shift to ensure compliance
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Job description

GPM Investments, LLC is seeking a friendly and experienced Sales Associate/ Customer Service Team Leader for our Pride store in Southwick, MA. This full-time position offers a competitive hourly pay and opportunities to lead a team while delivering excellent customer service.

Responsibilities include greeting customers, processing sales, handling cash, stocking shelves, maintaining cleanliness, and supporting store operations.