Sales Team Lead & Performance Coach

Top Rx LLC; New Hampshire; On-site; USD 52,000 - 76,000; Full time

Job summary

Top Rx LLC in New Hampshire is seeking a capable sales team supervisor to lead the hourly representatives and coach on performance while driving day-to-day operations.

You will recruit, train, and manage a growing team, conduct regular development meetings, and ensure adherence to the sales process. The role includes a Monday–Friday schedule with opportunities to mentor and optimize the sales workflow.

Qualifications

• Bachelor's degree or work equivalent.
• Two+ years of prior high coaching supervisory experience strongly preferred.
• Proficient with Microsoft Excel, Word and Outlook; strong interpersonal and written/verbal communication; data analysis and reporting experience.

Responsibilities

• Supervise and coordinate activities of the hourly sales team members.
• Conduct weekly one-on-one meetings with sales team and document individual development plans.
• Complete the standard new-hire training alongside other Account Managers, including hands-on experience with the full sales process; cold calling, opening new accounts, and day-to-day functions performed by AMs.
• Monitor sales team performance to ensure daily focus and that goals are met; listen to calls and provide ongoing coaching to improve the sales methods and performance of the account managers.
• Own recruiting, coaching, and performance monitoring of the sales team members.
• Train new salespeople to ensure success; train and ensure adherence to sales process.
• Manage day-to-day performance of all sales team members and assist SM with annual evaluations.
• Oversee attendance and coordination of all requested time off; monitor overtime.
• Function as liaison between account managers and other departments (procurement, compliance, credit) to allow focus on selling.
• Other duties as assigned.

Skills

Management Skills

Customer Oriented

Time Management

Communication, Oral

Assertiveness

Sales Ability

Coaching and Development

Active Listening

Accountability

Conflict Resolution

Motivation

Goal Oriented

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Top Rx LLC in New Hampshire is seeking a capable sales team supervisor to lead the hourly representatives and coach on performance while driving day-to-day operations.

You will recruit, train, and manage a growing team, conduct regular development meetings, and ensure adherence to the sales process. The role includes a Monday–Friday schedule with opportunities to mentor and optimize the sales workflow.