Sales Team Lead - Customer Experience & Merchandising

Mills Fleet Farm e-Commerce Enterprises, LLC; Brooklyn Park (MN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Mills Fleet Farm e-Commerce Enterprises, LLC is seeking a Sales Team Lead in Minnesota to drive exceptional customer service and lead merchandising initiatives. You will train and coach team members, prioritize daily tasks, and ensure effective product presentation in a fast-paced retail environment.

The role emphasizes in-aisle service, planogram execution, and promotion of loyalty programs while coordinating with the resets team to maintain stock and displays.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule including days, nights, weekends, and holidays is required.
• 1–3 years of previous related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
• Demonstrated ability to act decisively and implement solutions.
• Demonstrated ability to multi-task and respond flexibly in a quick changing environment.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Responsible for assigning, prioritizing, and executing daily merchandising needs.
• Responsible for in-aisle customer service and experience.
• Responsible to ensure proper facing of products and general recovery of zone.
• Responsible for the consistent execution of price changes and tabloid set processes.
• Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
• Read and implement planograms based on established deadlines.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Team leadership

Coaching

Customer service

Decision making

Education

High School Diploma or GED

Job description

Mills Fleet Farm e-Commerce Enterprises, LLC is seeking a Sales Team Lead in Minnesota to drive exceptional customer service and lead merchandising initiatives. You will train and coach team members, prioritize daily tasks, and ensure effective product presentation in a fast-paced retail environment.

The role emphasizes in-aisle service, planogram execution, and promotion of loyalty programs while coordinating with the resets team to maintain stock and displays.