Sales Team Lead

White House Black Market; Southlake (TX); On-site; USD 107,000 - 150,000; Part time

Job summary

Join a chic team dedicated to inspiring women through fashion and exceptional service! As a District Sales Manager, you'll lead a vibrant sales team, ensuring a customer-focused culture that drives results and maximizes profitability. This role emphasizes personal development, teamwork, and a commitment to excellence. You'll motivate your team, manage store operations, and create a welcoming atmosphere for customers. If you're passionate about fashion and leadership, this is your chance to thrive in a dynamic retail environment while making a significant impact on the customer experience.

Qualifications

• Experience in retail sales and team management.
• Strong communication and customer service skills.

Responsibilities

• Drive sales and customer experience through effective team leadership.
• Ensure compliance with operational standards and training programs.

Skills

Sales Management

Customer Service

Team Leadership

Inventory Management

Education

High School Diploma

Bachelor's Degree

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from White House Black Market

District Sales Manager White House Black Market

Job Description Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. • Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. • Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. • Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams • Motivates and inspires store team, promoting a shared vision while modeling core values. • Promotes an inclusive, collaborative approach to problem solving. • Communicates with store teams and Store Management to effectively lead positive change. • Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience • Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Builds and maintains a solid customer following through clienteling and wardrobing. • Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. • Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent • Supports, implements, and provides follow-up for all training programs, seminars, etc. • Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. • Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. • Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

Referrals increase your chances of interviewing at White House Black Market by 2x

Get notified about new Sales Team Lead jobs in Southlake, TX.

Dallas, TX $107,000.00-$150,000.00 2 weeks ago

Pre-Owned Sales Experience Manager (Sales Consultant)- Mercedes-Benz Grapevine

Vice President of Sales – Online B2C Sales Exp Required

Director of National Field Sales | The SGD Group

Sales Executive - (OTE $150,000/year USD) @ CXT Software

Dallas, TX $125,000.00-$150,000.00 1 month ago

Dallas, TX $240,000.00-$260,000.00 2 days ago

Sales Executive, (OTE $150,000/year USD), CXT Software

Dallas, TX $200,000.00-$250,000.00 4 days ago

Sales Director- West Region Paper Packaging

Senior Vice President of Sales & Operations

Regional Manager, Account Management Team (West Coast)

Irving, TX $112,700.00-$187,800.00 2 weeks ago

RLT- Area Business Leader - Texas - Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.