Sales Systems & Planning Manager (AI-Enabled)

Samsung Electronics Perú; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Tuition Assistance

Job summary

Samsung Electronics America, Inc. is seeking a Manager of Sales Systems & Planning to lead the end‑to‑end lifecycle of the B2B technology stack, drive process improvements, and coordinate cross‑functional efforts with Finance, IT, Security, and Sales leadership from Plano, TX.

The role emphasizes AI adoption and scalable operational solutions to accelerate business performance. The successful candidate will own budgeting, contract management, and renewals, while building executive dashboards and

Qualifications

• Bachelor's degree in Business Administration, Finance, Information Systems, or a related field.
• 6+ years of experience in Sales Operations, Revenue Operations, or a comparable discipline.
• Demonstrated experience managing end-to-end projects with cross-functional stakeholders.
• Experience with system migrations and process improvement methodologies.
• Strong analytical and reporting skills; proficiency with project management and BI tools.
• Excellent written and verbal communication skills, with the ability to present complex information clearly to executive audiences.
• AI systems or process adoption (preferred).
• PMP certification or equivalent project management credential (preferred).

Responsibilities

• Own the end-to-end lifecycle of the B2B technology stack, including annual planning, budgeting, and contract management across all platforms and vendors.
• Maintain real-time visibility into contract milestones, renewal timelines, and vendor commitments through a centralized renewals management framework.
• Lead vendor negotiations, managing commercial terms, service agreements, and ongoing relationships in alignment with organizational objectives and procurement policies.
• Develop and present systems reporting and executive‑level dashboards to communicate contract status, spend analysis, and technology portfolio health to senior leadership.
• Build and maintain a forward‑looking technology roadmap that aligns platform capabilities with business goals and identifies opportunities to consolidate, upgrade, or replace tools.
• Continuously evaluate the technology landscape to identify best‑in‑class solutions that drive efficiency, scalability, and competitive advantage across sales operations.
• Serve as the internal subject matter expert on the existing technology stack, ensuring tools are being utilized to their fullest potential.
• Lead the identification, evaluation, and adoption of AI‑powered tools and platforms that enhance sales operations workflows and productivity.
• Proactively research and surface AI features and capabilities embedded within existing tools, driving their activation and adoption across relevant teams.
• Establish a repeatable framework for assessing and piloting emerging AI technologies, ensuring the organization remains at the forefront of innovation.
• Conduct strategic analysis to identify process gaps and lead structured process improvement initiatives from discovery through implementation.
• Serve as end‑to‑end project manager for systems and process improvement initiatives, owning planning, status tracking, risk management, and stakeholder communication.
• Lead cross‑functional project initiatives through all phases including requirements gathering, system implementations, UAT coordination, and structured rollouts.
• Facilitate recurring program reviews to ensure alignment across stakeholders on milestones, deliverables, and escalation paths.
• Lead change management activities following the introduction of new systems, tools, or processes, ensuring stakeholder alignment, team training, and smooth adoption across all impacted functions.
• Develop enablement materials and communication plans that support successful technology transitions and drive sustained user adoption

Skills

Cross-functional leadership

Project management

Analytics & reporting

AI adoption

Vendor governance

Communication (written)

Education

Bachelor's degree in Business/Finance/IS

Tools

BI tools

Job description

Samsung Electronics America, Inc. is seeking a Manager of Sales Systems & Planning to lead the end‑to‑end lifecycle of the B2B technology stack, drive process improvements, and coordinate cross‑functional efforts with Finance, IT, Security, and Sales leadership from Plano, TX.

The role emphasizes AI adoption and scalable operational solutions to accelerate business performance. The successful candidate will own budgeting, contract management, and renewals, while building executive dashboards and