Sales Support Team Lead – Customer Experience

TD Williamson in; Tulsa (OK); On-site; USD 70,000 - 110,000; Full time

Job summary

TD Williamson seeks a driven Sales Support Manager in Tulsa, OK to lead a team delivering exceptional customer experiences in the oil and gas pipeline sector.

You will supervise quoting, orders, and KPI dashboards, coordinating with Sales Leadership, Legal, Quality, and HSE to ensure on-time deliveries and risk management.

Bachelor’s degree required; 5+ years supervisory experience in oil & gas preferred; strong Excel and CRM skills are essential.

Qualifications

• Bachelor’s degree required with preference for Engineering, Business Management, or Sales disciplines.
• Minimum of five years supervisory experience in oil and gas pipeline industry preferred.
• Strong organizational skills and ability to manage multiple tasks under deadlines.
• Proven leadership and interpersonal skills to guide teams and build relationships.
• Ability to learn technical TDW products, terminology, and design codes.
• Proficiency in MS Excel and CRM/ERP tools.

Responsibilities

• Lead and develop a high-performing Sales Support team.
• Oversee quoting, order processing, and on-time delivery of products and services.
• Provide timely KPI dashboards and performance analysis to leadership.
• Collaborate with Sales Leadership, Legal, Quality and HSE to address obligations and mitigate risks.

Skills

Team leadership

Customer service

CRM/ERP database

MS Excel

Communication

English proficiency

Education

Bachelor’s Degree

Tools

CRM/ERP

Job description

TD Williamson seeks a driven Sales Support Manager in Tulsa, OK to lead a team delivering exceptional customer experiences in the oil and gas pipeline sector.

You will supervise quoting, orders, and KPI dashboards, coordinating with Sales Leadership, Legal, Quality, and HSE to ensure on-time deliveries and risk management.

Bachelor’s degree required; 5+ years supervisory experience in oil & gas preferred; strong Excel and CRM skills are essential.