Sales Support & Order Coordination Specialist

RiseMe; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer Paid Basic Employee Life and/

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

Job summary

Construction Resources in Miami, FL is seeking a Sales Support Admin to ensure customer needs are addressed throughout the ordering process, from entry to scheduling, delivery, and installation.

You will liaise with production, customers, and sales staff, manage the Stone Profits System, and assist with scheduling, credit issues, and timely communications. A strong admin background and MS Office skills are required; bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills and effective team player.
• Detail-oriented and able to multi-task within specified timeframes.
• Strong verbal and written communication skills; Bi-lingual English/Spanish is a plus.
• Previous customer service experience required; industry experience preferred.
• Proficient with Microsoft Office; Outlook, Excel and Word.

Responsibilities

• Assist project manager with order placement, scheduling, delivery, and installation services.
• Manage order entry in Stone Profits System.
• Coordinate with Sourcing team and SOPT to secure needed product.
• Communicate with production or scheduling managers concerning special requirements on orders.
• Monitor schedule on upcoming jobs and communicate schedule changes to the team.
• Alert sales personnel to any credit issues discovered at order entry.
• Answer incoming calls or emails promptly and professionally.
• Perform other duties as requested.

Skills

Organizational skills

Detail-oriented

Multi-tasking

Verbal & written communication

Bilingual English/Spanish

Customer service experience

Microsoft Office (Outlook, Excel, Word

Education

High School Diploma or GED

Tools

Stone Profits System

Job description

Construction Resources in Miami, FL is seeking a Sales Support Admin to ensure customer needs are addressed throughout the ordering process, from entry to scheduling, delivery, and installation.

You will liaise with production, customers, and sales staff, manage the Stone Profits System, and assist with scheduling, credit issues, and timely communications. A strong admin background and MS Office skills are required; bilingual English/Spanish is a plus.