Sales Support Specialist: Quoting, CRM & Growth

Busch Vacuum Solutions

Illinois

On-site

USD 60,000 - 70,000

Full time

1 hour ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Tuition reimbursement

Legal Plan

Job summary

Busch Vacuum Solutions in Moline, IL is seeking a Sales Support Specialist to drive revenue by supporting Inside Sales Engineers. You will respond to inquiries, gather customer data, generate quotes, and provide administrative support to the Inside Sales team.

You will use SAP/CRM to generate quotes, log activities, and collaborate with stakeholders to ensure smooth handoffs and accurate forecasts. A strong customer service mindset and 2+ years in inside sales are required; compensation ranges

Qualifications

2+ years of inside sales or customer support experience (or comparable experience) preferred, ideally in industrial equipment or services.
Strong customer service orientation with ability to handle multiple tasks in a fast-paced environment.
Proficiency with CRM and ERP systems such as Salesforce or SAP.
Clear communication skills with an ability to explain technical service offerings in customer-friendly terms.

Responsibilities

Respond quickly and professionally to customer requests via phone, email, and web sources.
Generate and follow up on sales quotations.
Generate accurate and timely quotes using SAP/CRM.
Log all customer interactions, opportunities, and quotes in CRM to ensure transparency and forecast accuracy.
Partner with stakeholders to ensure seamless handoff and fulfillment of Busch Group products.
Maintain strong customer relationships through consistent follow-up.
Provide input to refine workflow, quoting processes, and customer communication best practices.