Inside Sales Support Specialist - Quoting & CRM

Busch Group

Illinois

On-site

USD 60,000 - 70,000

Full time

6 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

EAP

Tuition reimbursement

Legal Plan

401K

PTO

Job summary

Busch Vacuum Solutions in Moline, IL seeks a Sales Support Specialist on a full-time basis. You will support Inside Sales Engineers, respond to inquiries, prepare quotations, and manage data in SAP/CRM to help drive revenue.

The role emphasizes strong customer service, accurate quotes, and cross-functional coordination with marketing, product teams, and logistics. Direct-hire with growth opportunities and competitive benefits.

Qualifications

2+ years of inside sales or customer support experience (or comparable experience) preferred, ideally in industrial equipment or services.
Strong customer service orientation with ability to handle multiple tasks in a fast-paced environment.
Proficiency with CRM and ERP systems such as Salesforce or SAP.
Clear communication skills with an ability to explain technical service offerings in customer-friendly terms.

Responsibilities

Respond quickly and professionally to customer requests via phone, email, and web sources.
Generate and follow up on sales quotations.
Generate accurate and timely quotes using SAP/CRM.
Log all customer interactions, opportunities, and quotes in CRM to ensure transparency and forecast accuracy.
Partner with stakeholders to ensure seamless handoff and fulfillment of Busch Group products.
Maintain strong customer relationships through consistent follow-up.