Sales Support Specialist - Medical Devices | Customer-Focused

Highridge Medical; Westminster (CO); On-site; USD 33,062 - 39,950; Full time

Job summary

A medical device company is looking for a motivated Sales Support Rep to enhance support for their sales team. The role includes responding to customer inquiries and assisting with order processing. Ideal candidates have a high school diploma and 2+ years in sales support, alongside strong communication and problem-solving skills. This full-time position is based in Westminster, Colorado, with occasional travel to customer sites.

Qualifications

• 2+ years experience in sales support or customer service, preferably in the medical device or healthcare industry.
• Ability to work independently and as part of a team.
• Proactive attitude.

Responsibilities

• Respond to customer inquiries via phone and email.
• Complete shipments and order entry information.
• Assist the sales team with order-related requests.
• Coordinate with departments for timely delivery.
• Monitor inventory levels and communicate status.
• Support distributor partners with inventory management.
• Provide feedback on customer needs and trends.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Attention to detail

Problem-solving skills

Education

High school diploma or equivalent

Bachelor's degree in business, marketing, or a related field

Job description

A medical device company is looking for a motivated Sales Support Rep to enhance support for their sales team. The role includes responding to customer inquiries and assisting with order processing. Ideal candidates have a high school diploma and 2+ years in sales support, alongside strong communication and problem-solving skills. This full-time position is based in Westminster, Colorado, with occasional travel to customer sites.