Sales Support Specialist — Manufacturing & Oil & Gas

Welker, Inc; Sugar Land (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid time off

Paid holidays

Tuition reimbursement

Job summary

Welker in Sugar Land, Texas is seeking a proactive Sales Support Associate to assist the sales team and deliver exceptional customer experiences. You will handle inquiries, maintain customer relationships, and help external representatives succeed, contributing to revenue growth.

The role emphasizes strong communication, organization, and teamwork in a fast-paced environment, with full-time and part-time opportunities available in a manufacturing setting.

Qualifications

• High school diploma, GED, or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Customer-focused mindset with a positive, professional attitude.
• Ability to manage multiple priorities and deadlines simultaneously.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide ongoing support for existing customer accounts and assist with new customer inquiries.
• Respond to customer questions, concerns, and requests in a professional and timely manner.
• Partner with Sales team members on custom, modified, or specialized product opportunities.
• Communicate updates regarding open quotes, customer requests, and sales opportunities.
• Maintain accurate customer records, notes, and activity updates within CRM and ERP systems.
• Contact external Welker sales representatives to strengthen relationships, identify product training needs, and support revenue growth initiatives.
• Coordinate training opportunities and communicate new product information to representative partners.
• Monitor sales opportunities and provide follow-up support to help advance opportunities through the sales process.
• Support additional sales and administrative activities as needed.

Skills

Verbal and written communication

Organizational skills

Customer-focused mindset

Multi-priority management

Microsoft Office

Customer service / sales support

Education

High school diploma / GED

Tools

CRM systems

ERP systems

Job description

Welker in Sugar Land, Texas is seeking a proactive Sales Support Associate to assist the sales team and deliver exceptional customer experiences. You will handle inquiries, maintain customer relationships, and help external representatives succeed, contributing to revenue growth.

The role emphasizes strong communication, organization, and teamwork in a fast-paced environment, with full-time and part-time opportunities available in a manufacturing setting.