Sales Support Specialist: Customer Service & Order Ops

Seaboard Foods; Merriam (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401K with company match

Paid Time Off

Wellness Program

Employee pork purchase program

Job summary

Seaboard Foods in Merriam, KS is seeking a Sales Support Specialist to assist the daily sales team with customer service, order entry, and OS&D issue resolution. This role emphasizes training and developing future sales representatives while ensuring smooth operations for customers and partners.

You will handle complaints, process orders, coordinate intercompany orders, track shipments, and provide timely status updates to customers and the sales team.

Qualifications

• 3+ years' experience in customer service, sales, claims, or finance/accounting.
• Proficient with Microsoft Office Excel and PowerPoint.

Responsibilities

• Customer Service - provide quality service by processing complaints and resolving problems.
• Administrative tasks: order and sample entry, reports distribution, invoice auditing.
• Place weekly intercompany orders.
• Coordinate all OS&D and returned loads to plants on arrival.
• Communicate with track and trace team and update customers and internal sales teams on late trucks.
• Schedule and route trucks.

Skills

Customer service

Communication

Education

Bachelor's degree in business or finance

Tools

Microsoft Excel

PowerPoint

Job description

Seaboard Foods in Merriam, KS is seeking a Sales Support Specialist to assist the daily sales team with customer service, order entry, and OS&D issue resolution. This role emphasizes training and developing future sales representatives while ensuring smooth operations for customers and partners.

You will handle complaints, process orders, coordinate intercompany orders, track shipments, and provide timely status updates to customers and the sales team.