Sales Support & Training Specialist

Seaboard Foods; Merriam (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Seaboard Foods in Merriam, KS is seeking a Sales Support Specialist to provide exceptional service to our customers. You will handle sales administration, order entry, EDI support, and OS&D issues to ensure smooth daily operations.

This role emphasizes training and coaching team members to develop future sales representatives, with close collaboration across shipping, FSQA, and plant operations to ensure accuracy and timely communications.

Qualifications

• 3+ years’ experience in customer service, sales, claims, or finance/accounting.
• Proficient with Microsoft Excel and PowerPoint.
• BiLingual in Spanish is preferred.
• Bachelor’s degree in business or finance preferred.

Responsibilities

• Customer Service – process complaints and resolve customer problems with FSQA and Plant Ops.
• Administrative tasks such as order and sample order entry; distribute reports; invoice auditing.
• Place weekly intercompany orders and coordinate OS&D and returned loads.
• Communicate with track and trace team and distribute status reports to customers and internal sales teams on late trucks.
• Schedule and route trucks; work with shipping to manage shortages and substitutions.
• Provide status updates to customers and sales; collect and summarize data using MS Office.
• Develop working knowledge of FSQA policies and regulatory codes relevant to the role.

Skills

Customer service

Sales

Finance/accounting

Education

Bachelor's degree in business or finance

Tools

Microsoft Excel

PowerPoint

Job description

Seaboard Foods in Merriam, KS is seeking a Sales Support Specialist to provide exceptional service to our customers. You will handle sales administration, order entry, EDI support, and OS&D issues to ensure smooth daily operations.

This role emphasizes training and coaching team members to develop future sales representatives, with close collaboration across shipping, FSQA, and plant operations to ensure accuracy and timely communications.