Sales Support Specialist — Customer Care & Quote Pro

Ninesmw; Boston (MA); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Complete health insurance coverage and

401(k) with 6% employer match

Multiple bonus programs.

Paid holidays and generous paid time

Tuition Assistance Program

Job summary

Uline’s Boston Sales Office is seeking a Sales Support Specialist to assist customers and keep the sales team moving. You will answer questions, process orders, and prepare quotes while supporting a team of Sales Representatives.

The role operates Monday through Friday, 9 AM to 5:30 PM, with benefits including health insurance, 401(k) match, and opportunities for bonuses and education assistance. On-site at our Burlington, MA location.

Qualifications

• High School diploma or equivalent.
• Bachelor’s degree preferred.
• 2 years of office experience preferred.
• Proficient in Microsoft Word and Excel.
• Strong organizational, multitasking and time‑management skills.

Responsibilities

• Serve as a go‑to resource for customers and Sales Representatives, answering questions and helping keep orders moving.
• Respond to customer calls and Sales Representative emails with fast, friendly service.
• Prepare customer quotes, process orders and coordinate pricing with vendors.
• Support Sales Leadership with reporting, projects and day‑to‑day needs.

Skills

Office experience

Microsoft Word

Microsoft Excel

Organizational skills

Multitasking

Time management

Communication

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Uline’s Boston Sales Office is seeking a Sales Support Specialist to assist customers and keep the sales team moving. You will answer questions, process orders, and prepare quotes while supporting a team of Sales Representatives.

The role operates Monday through Friday, 9 AM to 5:30 PM, with benefits including health insurance, 401(k) match, and opportunities for bonuses and education assistance. On-site at our Burlington, MA location.