Sales Support Specialist

Ninesmw; Boston (MA); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Complete health insurance coverage and

401(k) with 6% employer match

Multiple bonus programs.

Paid holidays and generous paid time

Tuition Assistance Program

Job summary

Uline’s Boston Sales Office is seeking a Sales Support Specialist to assist customers and keep the sales team moving. You will answer questions, process orders, and prepare quotes while supporting a team of Sales Representatives.

The role operates Monday through Friday, 9 AM to 5:30 PM, with benefits including health insurance, 401(k) match, and opportunities for bonuses and education assistance. On-site at our Burlington, MA location.

Qualifications

• High School diploma or equivalent.
• Bachelor’s degree preferred.
• 2 years of office experience preferred.
• Proficient in Microsoft Word and Excel.
• Strong organizational, multitasking and time‑management skills.

Responsibilities

• Serve as a go‑to resource for customers and Sales Representatives, answering questions and helping keep orders moving.
• Respond to customer calls and Sales Representative emails with fast, friendly service.
• Prepare customer quotes, process orders and coordinate pricing with vendors.
• Support Sales Leadership with reporting, projects and day‑to‑day needs.

Skills

Office experience

Microsoft Word

Microsoft Excel

Organizational skills

Multitasking

Time management

Communication

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Sales Support Specialist Pay from $27 to $34 per hour Boston Sales Office 1 North Avenue, Suites D & E, Burlington, MA 01803 Support customers. Keep the sales team moving. Build your career. As a Sales Support Specialist at Uline’s Boston Sales Office, you’ll help customers get the products they need while supporting a team of Sales Representatives. From answering questions to processing orders and preparing quotes, you’ll play a key role in delivering the legendary service Uline is known for. Hours: Monday - Friday, 9 AM to 5 30 PM.

Position Responsibilities

• Serve as a go‑to resource for customers and Sales Representatives, answering questions and helping keep orders moving.
• Respond to customer calls and Sales Representative emails with fast, friendly service.
• Prepare customer quotes, process orders and coordinate pricing with vendors.
• Support Sales Leadership with reporting, projects and day‑to‑day needs.

Minimum Requirements

• High School diploma or equivalent.
• Bachelor’s degree preferred.
• 2 years of office experience preferred.
• Proficient in Microsoft Word and Excel.
• Strong organizational, multitasking and time‑management skills.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations and 17 sales offices.

Uline is a drug‑free workplace.

All new hires must complete a pre‑employment hair follicle drug screening.

All positions are on‑site.

EEO/AA Employer/Vet/Disabled #LI-LN1 (#IN-MASLS2) #ZR-SLSEC

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Uline is North America's leading distributor of shipping, packaging and industrial supplies.

Our family-owned company is committed to providing businesses with the highest quality, in‑stock products and an exceptional customer experience.

Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled Drug‑Free Workplace