Sales Support Specialist: Client Growth & Strategy

Colsafety; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance with

Company HSA Contributions

Add On Insurance Options

Free Employee Assistance Program

Generous paid time off

Volunteer Paid Time Off

Retirement Options

Job summary

Colsafety in Atlanta is seeking a Sales Support Specialist to assist customers through the platform with seamless safety equipment ordering and program management.

Responsibilities include order processing, maintaining clear customer communication, and collaborating with cross-functional teams to drive growth and improve service. The role emphasizes problem-solving and proactive service.

Qualifications

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in Colsafety’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.

Responsibilities

• Process customer orders and manage platform-based transactions.
• Communicate with customers to resolve issues and improve satisfaction.
• Identify opportunities for customer growth and contribute to strategy development.

Job description

Colsafety in Atlanta is seeking a Sales Support Specialist to assist customers through the platform with seamless safety equipment ordering and program management.

Responsibilities include order processing, maintaining clear customer communication, and collaborating with cross-functional teams to drive growth and improve service. The role emphasizes problem-solving and proactive service.