Sales Support Specialist - 4021

Advent Talent Group; Roseville (MN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) Package

Vacation Days

Personal Days

Family Business Environment

Job summary

Join a family-owned lighting business as a Sales Support Specialist, where you'll be an integral part of the sales team. This role involves managing customer orders, coordinating with vendors, and ensuring smooth delivery processes while maintaining high service standards. You'll support both builder and designer clients, tackle inquiries, and assist in resolving shipping issues. This position offers a full-time opportunity in a supportive, team-oriented environment, making it perfect for someone looking to grow in administrative and customer service roles. Become part of a company that values its employees and fosters a collaborative culture.

Qualifications

• Proficiency in Microsoft Office suite is essential.
• Strong organizational and multitasking abilities required.

Responsibilities

• Liaison between sales team, customers, and vendors for order processing.
• Manage and track orders, ensuring customer satisfaction.

Skills

Microsoft Office Suite

Organizational Skills

Communication Skills

Problem-Solving Skills

Multitasking Abilities

Job description

Advent Talent Group is looking for a meticulous Sales Support Specialist to join our client's family-owned lighting business. In this role, you will be a vital member of our sales team, providing comprehensive support to sales staff, customers, and vendors. Your responsibilities will include managing customer orders, coordinating with vendors, and ensuring smooth delivery processes while upholding high service standards.

Overview:

• Direct hire
• Full-time position, Monday through Friday
• On-site in Roseville, MN
• $20.00-24.00/hr.

Responsibilities:

• Serve as the primary liaison between sales team, customers, and vendors to ensure seamless order processing and customer satisfaction
• Manage and track orders, including replacement parts, fixtures, and delivery scheduling
• Support builder and designer clients by answering inquiries and coordinating with project managers
• Process vendor invoices and maintain accurate documentation of all transactions
• Monitor and resolve shipping issues, backorders, and delays through proactive vendor communication
• Provide backup support to sales team members when they are unavailable

Qualifications:

• Proven proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• Exceptional organizational and multitasking abilities
• Strong written and verbal communication skills
• Demonstrated problem-solving capabilities and attention to detail
• Ability to work both independently and collaboratively in a team environment
• Experience in customer service or sales support preferred

Eligible employees will enjoy the following benefits:

• Health, vision, and dental insurance
• 401(k) package
• Vacation and personal days
• Team-oriented, family business environment

Advent Talent Group is an Equal Opportunity Employer

Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Seniority level:

• Entry level

Employment type:

• Full-time

Job function:

• Administrative, Customer Service, and Sales

Industries:

• Electric Lighting Equipment Manufacturing, Wholesale Building Materials, and Building Construction