Customer & Purchasing Coordinator

Advent Talent Group; Saint Paul (MN); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

A dynamic supplier company in Saint Paul, MN, is seeking a detail-oriented Customer & Purchasing Coordinator to enhance customer support and order management. The ideal candidate will have over 3 years of experience in customer service and possess exceptional communication skills, providing a positive experience for clients. This is a full-time, on-site role offering competitive pay and benefits including medical insurance and a 401(k) plan.

Qualifications

• 3+ years of experience in customer service, order processing, or administrative support.
• Demonstrates a friendly, professional, and responsive approach.
• Skilled in both verbal and written communication.

Responsibilities

• Assist customers with placing orders and understand product categories.
• Monitor open orders and coordinate with couriers or vendors.
• Maintain clean records in CRM and ticketing systems.

Skills

Customer Service Skills

Communication Abilities

Organized and Detail-Oriented

Adaptable and Quick to Learn

Reliable and Accountable

Job description

Overview

Advent Talent Group is hiring a Customer & Purchasing Coordinator for a fast-growing supplier of cabinetry, plumbing, HVAC, lighting, and electrical products. This is a high-volume, fast-paced role ideal for a detail-oriented, customer-focused professional eager to grow in a dynamic environment!

Location: On-site in Saint Paul, MN

Employment Type: Contract-to-hire

Hours: Full-time - Monday–Friday, 8:00 AM to 5:00 PM

Hourly Rate: $25–$28/hour based on experience

Base pay range

$25.00/hr - $28.00/hr

Responsibilities

• Customer Support & Order Management
  
  
  
  • Answer incoming calls and assist customers with placing orders
  
  
  • Understand product categories (plumbing, electrical, HVAC, cabinets)
  
  
  • Guide customers to the right products by asking thoughtful questions
  
  
  • Enter orders accurately into CRM and accounting systems
  
  
  • Set up new customer accounts
  
  
  • Request quotes and check stock availability
  
  
  • Compare pricing and availability to make informed purchasing decisions
  
  
  • Place and confirm vendor orders
  
  
  • Track shipping timelines and follow up as needed
  
  
  
  


• Delivery Coordination
  
  
  
  • Monitor open orders and coordinate with couriers or vendors
  
  
  • Notify customers of order status or delays
  
  
  • Occasionally assist with deliveries or meet customers for drop-offs
  
  
  
  


• Administrative Support
  
  
  
  • Maintain clean records in CRM and ticketing systems
  
  
  • Prepare flyers, estimate packets, and product sheets
  
  
  
  

Qualifications

• 3+ years of experience in customer service, order processing, or administrative support—preferably within industries such as property management, maintenance supply, distribution, or similar fast-paced, customer-facing environments.


• Exceptional Customer Service Skills—Demonstrates a friendly, professional, and responsive approach when interacting with customers and vendors, ensuring a positive experience.


• Strong Communication Abilities—Skilled in both verbal and written communication, with a clear and concise style that supports effective collaboration and customer support.


• Highly Organized and Detail-Oriented—Maintains accuracy in order entry, pricing, and documentation; follows structured processes and keeps thorough records.


• Adaptable and Quick to Learn—Thrives in dynamic environments, quickly adjusting to shifting priorities and learning new systems or product lines, including maintenance and property supply items.


• Reliable and Accountable—Consistently follows through on tasks without needing reminders, demonstrating a strong sense of ownership and dependability.

Benefits

• Medical Insurance


• 401(k) Retirement Plan


• Paid Time Off (PTO)

Employment details

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Customer Service, Administrative, and General Business


• Industries: HVAC and Refrigeration Equipment Manufacturing, Construction, and Wholesale Hardware, Plumbing, Heating Equipment

Advent Talent Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.