Sales Support Specialist

Davita Inc.; Wheeling (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Davita Inc. is seeking an Inside Sales Representative at their Wheeling, IL headquarters. This role involves managing customer accounts, processing orders, and collaborating with a sales team. The ideal candidate will have 2 years of experience in manufacturing sales support and work onsite in a dynamic environment.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Paid Time Off (PTO)

Qualifications

• 2 years of experience in manufacturing sales support or customer service.
• Experience managing product knowledge and order entry.

Responsibilities

• Manage customer accounts and handle requests.
• Process orders ranging from 50-75 larger orders with multiple line items.
• Resolve customer issues and maintain documentation.

Skills

Customer Service

Sales Support

Attention to Detail

Team Collaboration

Tools

Microsoft Office Suite

QAD software

Job description

*Description*

As a part of a vast, international network of corporate and industrial resources, the company offers its customers the finest state-of-the-art power transmission products available in the world. The company is synonymous with excellence in quality, dependability, and customer service. Currently, the company has an excellent opportunity for an Inside Sales Representative at our corporate headquarters in Wheeling, IL.

Essential Job Functions and Responsibilities:

• Manage customer accounts to increase customer satisfaction, gross margin, and sales.
• Handle customer requests including quotes, orders, follow-up, and delivery information.
• Resolve customer issues, issue credits and debits, and authorize return goods.
• Communicate customer requirements to Operations & Engineering.
• Monitor price inventory agreements.
• Support members of the outside sales team.
• Collaborate well in a team environment to resolve customer issues.
• Communicate issues and problems with management promptly.
• Maintain high attention to detail.
• Keep detailed documentation to support decisions and ensure service continuity.
• Process a volume of orders ranging from 50-75 larger orders with multiple line items.
• Work on the Power Transmission Team serving international and domestic clients.

Hours

Monday-Friday 8am-5pm

Skills & Qualifications

• 2 years of manufacturing sales support or customer service experience in manufacturing.
• Experience managing product knowledge.
• Proficiency in Microsoft Office Suite.
• Order entry experience.

NICE TO HAVE:

• QAD software experience.

Pay and Benefits

The pay range for this position is $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be contingent on specific elections, plans, or program terms. Eligible benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan with pre-tax and Roth options
• Life Insurance (Voluntary Life & AD&D for employees and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, Sick Leave)

Workplace Type

This is a fully onsite position in Wheeling, IL.

Application Deadline

This position is anticipated to close on July 1, 2025.

About TEKsystems:

We're partners in transformation, helping clients activate ideas and solutions to leverage new opportunities. With a team of 80,000+ professionals, we work with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services, Talent Services, and real-world application, we collaborate with innovative leaders to drive change. TEKsystems is part of Allegis Group.

We are an equal opportunity employer and consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.