Sales Support Specialist

TEKsystems; Wheeling (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading company in power transmission products as a Sales Support Specialist. This full-time role in Wheeling, IL involves managing customer accounts, increasing satisfaction, and handling orders. Ideal candidates have experience in manufacturing sales support and are detail-oriented team players.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Time Off

Qualifications

• 2 years of manufacturing sales support or manufacturing customer service.
• Experience managing Product Knowledge.

Responsibilities

• Manage customer accounts to increase satisfaction and sales.
• Handle customer requests including quotes and orders.
• Communicate customer requirements to Operations & Engineering.

Skills

Customer satisfaction

Order entry

Microsoft Office Suite

Tools

QAD software

Job description

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Description

As a part of a vast, international network of corporate and industrial resources, the company offers its customers the finest state-of-the-art power transmission products available in the world. The company name is synonymous with excellence in quality, dependability, and customer service. Currently, the company has an excellent opportunity for an Inside Sales Representative in our corporate headquarters in Wheeling, IL.

Essential Job Functions And Responsibilities

• Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin, and sales.
• Handles customer requests including quotes, orders, follow-up, and delivery information.
• Solves various customer matters, issues credits, debits, and authorizes return goods.
• Communicates customer requirements to Operations & Engineering.
• Monitors price inventory agreements.
• Supports members of the outside sales team.
• Works well in a team environment to solve customer issues.
• Communicates issues and problems with management in a timely manner.
• Maintains superb attention to detail.
• Maintains detailed documentation to support decisions and ensure continuity of service.
• The volume of orders: ranges from 50-75 larger orders with multiple line items
• Working on the Power Transmission Team – International and Domestic Clients.
  
  
  

Hours

Monday-Friday 8am-5pm

Skills & Qualifications

• 2 years of manufacturing sales support or manufacturing customer service
• Experience in past role managing Product Knowledge
• Microsoft Office Suite
• Order Entry
  
  
  

Nice Haves

• QAD software
  
  
  

Pay And Benefits

The pay range for this position is $28.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully onsite position in Wheeling,IL.

Application Deadline

This position is anticipated to close on Jul 1, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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