Sales Support Specialist

Jordan Sitter; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote

Full-time

Job summary

Jordan Sitter is seeking a Sales Support Specialist in the heavy equipment sector to provide direct product sales information and training to the HCMA dealer network. You will enable distribution sales personnel to excel through technical and selling skills and support the growth of dealer channels.

The role emphasizes developing sales support materials, coordinating dealer training, and monitoring market dynamics to secure pricing and market share, while collaborating with product management

Qualifications

• MinimumBachelor's degree in marketing, finance, or management.
• Preferred Master's degree in marketing, finance, or management.
• Minimum 5 years in steering a distribution network toward profitability and growth.
• Preferred 10 years in steering a distribution network toward profitability and growth.
• Industry competence and product knowledge in heavy equipment.

Responsibilities

• Answer technical sales questions for dealership and HCMA field based employees.
• Develop sales support material to aid dealership sales personnel in understanding HCMA and competitive products.
• Drive and support assigned dealers in the sales of all products.
• Take appropriate actions on concerns and issues from dealers.
• Coordinate and perform sales training activities.
• Monitor, follow-up and report sub-regional market dynamics and dealer sales performance.
• Work with Product management to secure dealer competencies and motivate dealer in product sales.
• Communicate to the Director of Regional Business possibilities/risks regarding discounts affecting price realization and market share in sub-region.
• Work with Regional Service Managers to develop assigned dealers product support departments, and to resolve technical issues.
• Support Key Account & governmental activities for assigned area.

Skills

Sales support

Training delivery

Relationship management

Market awareness

Education

Bachelor's degree in marketing, finance, or management

Master's degree in marketing, finance, or management

Job description

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back to the list Sales Support Specialist

• Remote


• Permanent (Full-Time)

SUMMARY

The Product Sales Support Specialist is responsible for providing direct product sales information and training to the HCMA dealer network. This includes sales technical and selling skills that enable the distribution sales personnel to excel in their marketplace. The role is to support the development of the HCMA business infrastructure/distribution channels with assigned dealers. They will be responsible for delivering the agreed business objectives as assigned.

DUTIES

• Answer technical sales questions for dealership and HCMA field based employees.


• Develop sales support material to aid dealership sales personnel in understanding HCMA and competitive products


• Drive and support assigned dealers in the sales of all products


• Take appropriate actions on concerns and issues from dealers


• Coordinate and perform sales training activities


• Monitor, follow-up and report sub-regional market dynamics and dealer sales performance


• Work with Product management to secure dealer competencies and motivate dealer in product sales


• Communicate to the Director of Regional Business possibilities/risks regarding discounts affecting price realization and market share in sub-region


• Work with Regional Service Managers to develop assigned dealers product support departments, and to resolve technical issues


• Support Key Account & governmental activities for assigned area

REQUIREMENTS

• (Minimum) Bachelors degree in marketing, finance, or management


• (Preferred) Masters degree in marketing, finance, or management


• (Minimum) 5 years practical working experience in steering a distribution network toward profitability and growth


• (Preferred) 10 years practical working experience in steering a distribution network toward profitability and growth


• Industry competence


• Technical competency in construction products


• Business mindset


• Networking and relationship management


• Commercial knowledge


• Achievement driven and self starter


• Appropriate language skills


• Integrity


• HCMA product knowledge

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