Sales Support Specialist

Jordan Sitter Associates; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

HCMA product knowledge

Dealer network support

Job summary

Jordan Sitter Associates is seeking a Product Sales Support Specialist to provide direct product sales information and training to the HCMA dealer network. The role focuses on sales technical and selling skills to help distribution personnel excel in their market.

The specialist will support development of HCMA business infrastructure with dealers, delivering agreed objectives and driving dealer profitability and growth across the sub-region.

Qualifications

• Minimum 5 years practical experience steering a distribution network toward profitability and growth.
• Preferred 10 years practical experience steering a distribution network toward profitability and growth.
• Industry competence in construction products.
• Business mindset and networking skills.
• Strong commercial knowledge and integrity.

Responsibilities

• Answer technical sales questions for dealership and HCMA field based employees.
• Develop sales support material to aid dealership sales personnel in understanding HCMA and competitive products.
• Drive and support assigned dealers in the sales of all products.
• Take appropriate actions on concerns and issues from dealers.
• Coordinate and perform sales training activities.
• Monitor, follow-up and report sub-regional market dynamics and dealer sales performance.
• Work with Product management to secure dealer competencies and motivate dealer in product sales.
• Communicate to the Director of Regional Business possibilities/risks regarding discounts affecting price realization and market share in sub-region.
• Work with Regional Service Managers to develop assigned dealers product support departments, and to resolve technical issues.
• Support Key Account & governmental activities for assigned area.

Skills

Networking and relationship management

Technical competency in construction

Business mindset

Commercial knowledge

Achievement driven

Appropriate language skills

Integrity

HCMA product knowledge

Industry competence

Education

Bachelor's degree in marketing/finance/management

Master's degree in marketing/finance/management

Job description

The Product Sales Support Specialist is responsible for providing direct product sales information and training to the HCMA dealer network.

SUMMARY
The Product Sales Support Specialist is responsible for providing direct product sales information and training to the HCMA dealer network. This includes sales technical and selling skills that enable the distribution sales personnel to excel in their marketplace. The role is to support the development of the HCMA business infrastructure/distribution channels with assigned dealers. They will be responsible for delivering the agreed business objectives as assigned.
DUTIES

• Answer technical sales questions for dealership and HCMA field based employees.


• Develop sales support material to aid dealership sales personnel in understanding HCMA and competitive products


• Drive and support assigned dealers in the sales of all products


• Take appropriate actions on concerns and issues from dealers


• Coordinate and perform sales training activities


• Monitor, follow-up and report sub-regional market dynamics and dealer sales performance


• Work with Product management to secure dealer competencies and motivate dealer in product sales


• Communicate to the Director of Regional Business possibilities/risks regarding discounts affecting price realization and market share in sub-region


• Work with Regional Service Managers to develop assigned dealers product support departments, and to resolve technical issues


• Support Key Account & governmental activities for assigned area

• (Minimum) Bachelors degree in marketing, finance, or management


• (Preferred) Masters degree in marketing, finance, or management


• (Minimum) 5 years practical working experience in steering a distribution network toward profitability and growth


• (Preferred) 10 years practical working experience in steering a distribution network toward profitability and growth


• Industry competence


• Technical competency in construction products


• Business mindset


• Networking and relationship management


• Commercial knowledge


• Achievement driven and self starter


• Appropriate language skills


• Integrity


• HCMA product knowledge