Sales Support Specialist

Laser Shot, Inc.; Stafford, Northern (TX, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Laser Shot, Inc. is seeking a Sales Support Specialist in a hybrid role to bridge executive leadership, the sales team, and clients.

You will perform high-level administrative tasks, draft quotes, coordinate proposals, and support law enforcement, military, and commercial clients. Responsibilities include pre-screening leads, processing quotes, maintaining client communications, and aligning with accounting on order-to-cash workflows.

Qualifications

• 2–4+ years in inside sales support or related roles.
• Associate or Bachelor's degree preferred (or equivalent).
• Proficient in Microsoft Office; experience with CRM and QuickBooks.
• Excellent verbal and written communication for high-stakes client interactions.
• Strong attention to detail in contract oversight and quote tracking.

Responsibilities

• Consolidate and prepare daily action summaries and executive updates.
• Coordinate logistics for trade shows, client demos, and travel.
• Maintain confidentiality of corporate data and executive correspondence.
• Field, pre-screen, and route incoming leads; draft quotes and proposals.
• Collaborate with accounting on order-to-cash workflows and invoicing.

Skills

Inside sales support

Executive assistance

Sales administration

Contract coordination

Education

Associate or Bachelor's degree

Tools

CRM systems

QuickBooks

Microsoft Office

Job description

Description

Position Overview

The Sales Support Specialist serves as a vital bridge between executive leadership, the internal sales team, and incoming clients. In this hybrid role, you will perform high-level administrative functions and operational tracking while actively supporting sales, drafting quotes, coordinating proposals, and assisting law enforcement, military, and commercial clients.

Key Responsibilities

Administrative Support

• Consolidate and prepare daily action summaries, tracking reports, and executive updates.
• Coordinate logistics for trade shows, client demonstrations, and high-level corporate travel.
• Maintain complete confidentiality and discretion regarding corporate data, sensitive client files, and executive correspondence.

Sales Support

• Field, pre-screen, and route incoming sales leads and inbound customer inquiries.
• Draft, generate, and process official price quotes, product proposals, and preliminary bid documentation.
• Maintain client relationships through phone and email communications, ensuring timely follow-up throughout the sales pipeline.
• Process sales orders and demonstration equipment requests.

Operations & Accounting Alignment

• Collaborate closely with the accounting team to facilitate order-to-cash workflows, customer billing, and invoice generation.
• Reconcile customer purchase orders (POs) and finalized contracts against original quotes and proposals.
• Input and maintain detailed customer data, communication logs, and sales tracking metrics in the company CRM (QuickBooks / internal software).
• Track and summarize sales reports.

Requirements

Required Qualifications

• Experience: 2-4+ years of combined experience in inside sales support, executive assistance, sales administration, or contract coordination.
• Education: Associate degree or Bachelor's degree preferred (or equivalent combined experience).
• Software Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and hands-on experience with CRM systems and accounting software (such as QuickBooks).
• Communication: Exceptional verbal and written communication skills suitable for high-stakes client and agency correspondence.
• Detail Orientation: High level of accuracy in contract oversight, quote preparation, and tracking complex multi-part system specifications.

Preferred Skills & Experience

• Background or familiarity with military, law enforcement, firearms training, or technical simulation products.
• Prior experience dealing with government RFPs, price quotes, or bid processes.
• Ability to multitask under tight deadlines in a fast-paced manufacturing/technology environment.