Sales Support Specialist

Laser Shot; Stafford (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Laser Shot, based in Stafford, Texas, seeks a Sales Support Specialist for a hybrid role bridging executive leadership, the sales team, and clients. You will support sales, draft quotes, coordinate proposals, and assist law enforcement, military, and commercial clients.

You will handle administrative tasks, track orders, maintain CRM data (QuickBooks / internal software), and ensure confidential handling of sensitive information.

Qualifications

• 2–4+ years in inside sales support, executive assistance, sales administration, or contract coordination.
• Associate degree or Bachelor’s degree preferred (or equivalent experience).
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and hands-on experience with CRM systems and accounting software (QuickBooks).
• Excellent verbal and written communication skills for high-stakes client and agency correspondence.
• High level of accuracy in contract oversight, quote preparation, and tracking complex specifications.

Responsibilities

• Consolidate and prepare daily action summaries, tracking reports, and executive updates.
• Coordinate logistics for trade shows, client demonstrations, and high-level corporate travel.
• Maintain confidentiality regarding corporate data, sensitive client files, and executive correspondence.
• Field, pre-screen, and route incoming sales leads and inquiries.
• Draft, generate, and process price quotes, product proposals, and preliminary bid documentation.
• Maintain client relationships through phone and email communications, ensuring timely follow-up.
• Process sales orders and demonstration equipment requests.
• Collaborate with accounting to facilitate order-to-cash workflows, customer billing, and invoice generation.
• Reconcile customer POs and contracts against quotes and proposals.
• Input and maintain detailed customer data, logs, and sales tracking metrics in CRM.

Skills

Inside sales support

Executive assistance

Sales administration

Contract coordination

Microsoft Office

CRM systems

Detail orientation

Verbal & written communication

Education

Associate degree or Bachelor’s degree preferred

Tools

QuickBooks

CRM software

Job description

Description

Position Overview

The Sales Support Specialist serves as a vital bridge between executive leadership, the internal sales team, and incoming clients. In this hybrid role, you will perform high-level administrative functions and operational tracking while actively supporting sales, drafting quotes, coordinating proposals, and assisting law enforcement, military, and commercial clients.

Key Responsibilities

Administrative Support

• Consolidate and prepare daily action summaries, tracking reports, and executive updates.
• Coordinate logistics for trade shows, client demonstrations, and high-level corporate travel.
• Maintain complete confidentiality and discretion regarding corporate data, sensitive client files, and executive correspondence.

Sales Support

• Field, pre-screen, and route incoming sales leads and inbound customer inquiries.
• Draft, generate, and process official price quotes, product proposals, and preliminary bid documentation.
• Maintain client relationships through phone and email communications, ensuring timely follow-up throughout the sales pipeline.
• Process sales orders and demonstration equipment requests.

Operations & Accounting Alignment

• Collaborate closely with the accounting team to facilitate order-to-cash workflows, customer billing, and invoice generation.
• Reconcile customer purchase orders (POs) and finalized contracts against original quotes and proposals.
• Input and maintain detailed customer data, communication logs, and sales tracking metrics in the company CRM (QuickBooks / internal software).
• Track and summarize sales reports.

Requirements

Required Qualifications

• Experience: 2–4+ years of combined experience in inside sales support, executive assistance, sales administration, or contract coordination.
• Education: Associate degree or Bachelor’s degree preferred (or equivalent combined experience).
• Software Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and hands-on experience with CRM systems and accounting software (such as QuickBooks).
• Communication: Exceptional verbal and written communication skills suitable for high-stakes client and agency correspondence.
• Detail Orientation: High level of accuracy in contract oversight, quote preparation, and tracking complex multi-part system specifications.

Preferred Skills & Experience

• Background or familiarity with military, law enforcement, firearms training, or technical simulation products.
• Prior experience dealing with government RFPs, price quotes, or bid processes.
• Ability to multitask under tight deadlines in a fast-paced manufacturing/technology environment.