Sales Support Specialist

Equiparts; Pittsburgh (Allegheny County); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401K Plan and 3% Employer Contribution

ESOP Retirement Plan

Flexible Spending Account (FSA)

Voluntary Insurance: Accident, Life, &

PTO

Paid Holidays

Job summary

Equiparts, a long-standing national distributor, seeks a Sales Support Specialist to back our Outside Sales team and Sales Manager. You will handle quotes, orders, vendor communications, and a range of administrative tasks from an Oakmont, PA location.

The role requires strong Excel/Word skills, attention to detail, and teamwork. Hours are 7:30 a.m. – 4:00 p.m., Monday–Friday, with pay in the $20–$22/hour range and no travel.

Qualifications

• Proficiency in Microsoft Excel and Word.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and priorities.
• Team oriented and supportive in a collaborative environment.

Responsibilities

• Enter quotes and orders into our ERP system.
• Research products, miscellaneous items, and non-stock pricing.
• Contact vendors for pricing and product identification.
• Create part numbers for miscellaneous items.
• Prepare and email quotes and order confirmations.
• Review and maintain open quotes and orders.
• Respond to customer phone calls and emails.
• Assist with bid requests.
• Maintain documentation related to quotes and orders.
• Assist with outside sales commission reporting.
• Ship samples, labels, literature, promotional materials, and other items to sales representatives.
• Provide general administrative and office support.
• Coordinate calendar updates, meetings, and holiday reminders.
• Make hotel reservations for visiting sales representatives.
• Maintain a clean, organized, and efficient workspace.

Skills

Excel

Word

Attention to detail

Organization

Customer service

Teamwork

Tools

ERP system

MS Office

Job description

Description:The Sales Support Specialist will work closely with our Outside Sales team and Sales Manager, helping ensure quotes, orders, customer requests, and administrative needs are handled accurately and efficiently.

Job Title

Sales Support Specialist

Reports To

Sales Manager

Description:The Sales Support Specialist will work closely with our Outside Sales team and Sales Manager, helping ensure quotes, orders, customer requests, and administrative needs are handled accurately and efficiently.

Key Responsibilities

• Enter quotes and orders into our ERP system
• Research products, miscellaneous items, and non-stock pricing
• Contact vendors for pricing and product identification
• Create part numbers for miscellaneous items
• Prepare and email quotes and order confirmations
• Review and maintain open quotes and orders
• Respond to customer phone calls and emails
• Assist with bid requests
• Maintain documentation related to quotes and orders
• Assist with outside sales commission reporting
• Ship samples, labels, literature, promotional materials, and other items to sales representatives
• Provide general administrative and office support
• Coordinate calendar updates, meetings, and holiday reminders
• Make hotel reservations for visiting sales representatives
• Maintain a clean, organized, and efficient workspace

What We’re Looking For

• Proficiency in Microsoft Excel and Word
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks and priorities
• Someone who works well in a team environment and takes pride in supporting others
  

Position Details

Job Type:Sales Support Specialist

Days:Monday through Friday

Hours: 7:30 a.m. to 4:00 p.m.

Pay:$20.00 – $22.00 per hour

Travel:No travel required

Benefits

• Medical, Dental and Vision Insurance – (Eligible after introductory period)
• 401K Plan and 3% Employer Contribution (Eligible after introductory period & requirements met)
• ESOP Retirement Plan (Eligible after introductory period & requirements met)
• Flexible Spending Account (FSA) (Eligible after introductory period)
• Access to Voluntary Insurance: Accident, Disability, Life and more. (Eligible after introductory period)
• PTO – (Eligible after introductory period)
• Paid Holidays (upon hire)

EEO Statement

Equiparts is an equal opportunity employer. We offer an inclusive and welcoming environment for all our employees. We consider employment from anyone without regard to race, color, religion, national origin, age, disability, gender, or sexual orientation. We are committed to providing employees with a work environment free of discrimination and harassment. We believe in kindness, empathy, and respect for all. Learn more about Equiparts becoming an employee-owned company in ourblog article.

About Us

For over 50 years, Equiparts has been a national distributor of plumbing and maintenance specialties to commercial and institutional customers. In 2024, we became a 100% employee-owned company. Our specialty is hard to find parts. We utilize outside sales representatives, tele sales, and directmarketingmethods such as websites, catalogs, fliers, and other sales literature to drive our sales. The majority of our customers include educational institutions, commercial buildings, government facilities, and health care facilities. We are also a dog-friendly company. This position is located in Oakmont, PA. Applicants should consider travel time when applying. Learn more on ourabout uspage.