Sales Support Specialist

Flex Technology Group; Mesa (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

FlexTG, based in Mesa, AZ, is seeking a proactive pre-sales support professional to partner with the Sales team. The role involves on-site and virtual account analysis, debriefs, and preparing strategic proposals to support customer needs.

You will collaborate with internal resources on pricing, contracts, and SLAs while maintaining strong client relationships across nationwide markets. A self-motivated, independent, and detail-oriented mindset is essential.

Qualifications

• Experience in customer service and client-facing roles.
• Self-motivated and independent worker.
• Experience in field work or client-facing roles.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Assist Account Executives with on-site and virtual account analysis.
• Complete debriefs after analyses and prepare presentations.
• Create toner inventory and conduct security assessments.
• Perform financial analysis and prepare summaries.
• Coordinate pricing requests, contracts and SLA requests with the Sales team.
• Travel nationwide to support pre-sales efforts as needed.

Skills

Customer service

Self-motivation

Client-facing

Independent work

Policy compliance

Background checks

MS Office

Tools

MS Office

Job description

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

Position Summary

This position partners with the Sales organization and is responsible for assisting in business development, pre-sales, audits, customer financials and supporting all Sales Team needs.Position is based out of our Mesa, AZ office.

Essential Functions and Responsibilities

• Assists Account Executives with on-site and virtual account analysis of customer locations
• Completes debriefs after every analysis
• Creates toner inventory
• Conducts security assessment
• Performs financial analysis and creates summary
• Data analysis, requesting info, digging up details and preparing presentations
• Prepares strategies and proposals for the Sales Team
• Complete contracts and deal paperwork
• Works closely with customer contacts, end-users and FTG's internal resources on pricing requests, contracts, SLA's and escalations
• Full understanding of ezMPS Database
• Supports all Dynamics, EDA & Zoom Search projects
• Conducts research projects, bios, prospecting lists
• Augment customer relationship building
• Responsible for large nationwide pre-sales needs and requires regular nationwide travel
• Work closely with the Sales Team to ensure a collective approach to prospect or customer needs and metrics
• Supports all other team member tasks and other duties as assigned

Qualifications and Experience

• Background in customer service
• Strong self-motivator
• Client facing or field work experience
• Independent and hard working
• Must follow the policies and procedures set forth by FlexPrint
• Intermediate computer knowledge* MS Office (Microsoft Word, Excel, PowerPoint, Outlook)
• As part of pre-employment, we require drug and background screenings

FlexTG is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

Equal Opportunity

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.