Sales Support Specialist

Whitecastle Tours Inc; Las Vegas (NV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Employee discounts

Free uniforms

Paid time off

Company parties

Opportunity for advancement

Training & development

Job summary

An established industry player is seeking a motivated individual to work closely with clients, identifying their needs and promoting suitable products and services. This role involves managing existing accounts, selling additional services, and providing exceptional customer service. The ideal candidate will possess strong communication and negotiation skills, along with a keen attention to detail. Join a dynamic team that values growth and offers opportunities for advancement, all while enjoying benefits like paid time off and employee discounts. If you're ready to make a difference in a vibrant environment, this is the perfect opportunity for you.

Qualifications

• 1-2 years of experience in a professional work environment.
• High school diploma or equivalent is required.

Responsibilities

• Manage and grow existing accounts while selling additional services.
• Educate clients on company products and services to enhance understanding.
• Achieve sales targets and maintain positive business relationships.

Skills

Excellent verbal and written communication

Excellent knowledge of MS Office or Google Docs

Excellent selling and negotiation skills

Prioritizing, time management and organizational skills

Problem solving

Attention to detail

Service orientation

Education

High school diploma or equivalent

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Competitive salary
4. Employee discounts
5. Free uniforms
6. Paid time off
7. Company parties
8. Opportunity for advancement
9. Training & development

Job Summary:

Works with clients in identifying their needs and problems in order to promote appropriate company products and services.

General Accountabilities:

1. Manages and grows existing accounts.
2. Sells additional services to clients.
3. Contacts and visits clients to help them better understand company products and services.
4. Handles queries about company products and services.
5. Builds up detailed knowledge about the company's products.
6. Plans for and attends trade shows to establish new business.
7. Provides customer service to business partners.
8. Educates business partners and end users on company products and services.
9. Provides proactive assistance and supports to clients and business partners.
10. Meets customer needs, offers options, resolves problems and follows up with customers.
11. Present, promote and sell services to existing and prospective customers.
12. Establish, develop and maintain positive business and customer relationships.
13. Reach out to customer leads through cold calling.
14. Expedite the resolution of customer problems and complaints to maximize satisfaction.
15. Input and process transaction information from start to finish.
16. Achieve agreed upon sales targets and outcomes within schedule.
17. Coordinate sales effort with team members and other departments.
18. Analyze the territory/market’s potential, track sales and status reports.
19. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
20. Keep abreast of best practices and promotional trends.
21. Continuously improve through feedback.

*The company reserves the right to add or change duties at any time.

Job Qualifications:

Education: High school diploma or equivalent.

Experience: 1-2 years of experience in a professional work environment.

Skills:

1. Excellent verbal and written communication.
2. Excellent knowledge of MS Office or Google Docs.
3. Excellent selling and negotiation skills.
4. Prioritizing, time management and organizational skills.
5. Problem solving.
6. Attention to detail.
7. Service orientation.

Schedule:

1. Monday to Friday.
2. Weekend availability.
3. Overtime (if required).