Sales Support Specialist

Flex; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Flex is seeking a Sales Support Specialist in Austin, TX to partner with the sales team, manage administrative workflow, and help grow revenue. You will handle quotes, order creation, CRM tasks, and reporting to keep customers informed and sales on track.

If you have a BA/BS or equivalent, 4+ years in sales support, and strong communication, you’ll thrive in Flex’s collaborative environment that values growth, inclusion, and delivering outstanding service to our customers.

Qualifications

• Bachelor’s degree (BA/BS) or equivalent work experience.
• 4+ years of related experience in sales support or a similar role.
• Advanced skills in performing sales support functions.
• Strong knowledge of Flex’s business and product/services.

Responsibilities

• Provide administrative support to the sales team with speed and accuracy.
• Assist in development and growth of business with new and existing customers.
• Prepare quotations for customers and create sales orders from POs.
• Maintain accurate sales data and distribute regular reports (daily/weekly/monthly).
• Collaborate with solutions team to ensure sales has necessary information.
• Monitor sales pipeline and support achievement of quarterly/annual targets.

Skills

Sales support

CRM tools

Quotes preparation

Sales reporting

Education

Bachelor's degree or equivalent

Tools

CRM (Salesforce)

ERP/CRM integration

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Sales Support Specialist located in Austin, TX.

Reporting to the Sales Operations Manager, the Sales Support Specialist will be in charge of providing the administrative hold up necessary to grow our business and enhance customer relationships to grow revenue and profitability.

What a typical day looks like:

• Work closely with the sales team and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.
• Assist the sales team with the development and growth of business with new and existing customers.
• Provide sales administration and holds up to the function, working closely with the sales team.
• Possess thorough knowledge of the company and its products/services.
• Assist the Sales team in the preparation of quotations for customers.
• Create sales orders upon receiving the purchase order from customers (if applicable).
• Provide and distribute daily, weekly, monthly, quarterly, or yearly reports provided by the sales team.
• Assist the Sales team in identifying sales guide and opportunities, providing relevant research of opportunity and information relating to the guidance.
• Experience with CRM tools.
• Cross-functional communication with the solutions team to ensure sales team has all necessary hold up required.
• Monitor sales pipeline performance with sales business to ensure quarterly & annual targets are met.
• Contributes with sales management to identify areas of improvement in the sales pipeline & work with sales team to develop a strategy.

The experience we’re looking to add to our team:

• Typically requires a bachelor’s degree (BA or BS) or equivalent work experience.
• Typically requires 4 years of related experience.
• Demonstrates advanced experience and skills associated with performing assigned sales hold up functions.
• Demonstrates advanced/thorough knowledge of the function and Flex’s business.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to deal with several abstract and concrete variables.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.

We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.

We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).