Sales Support Representative - Work from Home

Scholastic; Gurnee (IL); Remote; USD 32,000 - 45,000; Full time

Job summary

An established industry player in education is seeking a Sales Support Representative to work from home. This role involves supporting book fair activities, managing customer communications, and utilizing technology to enhance sales processes. With a competitive pay structure and generous employee discounts, this position offers a fantastic opportunity for those passionate about education and customer service. Join a company that values your contributions and provides avenues for career advancement in a supportive environment. If you thrive in a dynamic setting and are eager to make a difference, this is the perfect opportunity for you.

Benefits

50% Discount on Merchandise

Medical, Dental, and Vision Benefits

Paid Time Off

Career Advancement Opportunities

Qualifications

• High school diploma or GED required; BA/BS preferred.
• 2+ years of sales or customer service experience preferred.

Responsibilities

• Support book fair activity, including scheduling and customer communication.
• Manage operational concerns and support marketing initiatives.

Skills

Communication Skills

Customer Service

Sales Experience

Attention to Detail

Multi-tasking

Education

High School Diploma or GED

BA/BS Degree

Tools

Microsoft Office

CRM Programs

Job description

Sales Support Representative - Work from Home

Pay: $15.65 - $21.00 / hour

Employment Type: Full-Time

Job Description

• Req#: R12838
• Industry: Education
• Company: Publishing and Book Fairs

Why consider this job opportunity:

• Competitive pay ranging from $32,500 to $45,000
• Generous 50% discount on Scholastic merchandise
• Medical, dental, and vision benefits
• Time off program including vacation, personal days, and sick time
• Opportunities for career advancement to roles as Fair Consultants

What to Expect (Job Responsibilities):

• Perform various tasks to support book fair activity, including scheduling, appointment setting, and customer communication
• Manage order management and operational concerns
• Support marketing initiatives and guide customers to host successful events
• Utilize technology to support sales and service processes
• Cover open territories and perform other duties as assigned

What is Required (Qualifications):

• High school diploma or GED equivalent (BA/BS degree preferred)
• Basic math and computer skills with attention to detail
• Proficiency with Microsoft Office and CRM programs
• +2 years of sales or customer service experience preferred
• Strong oral and written communication skills
• Ability to remain calm under pressure and multi-task oriented
• Evening hours as needed

How to Stand Out (Preferred Qualifications):

• Familiarization with children's literature, Book Fairs, and school activities

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About the Company

Find the best books, literary resources, and educational solutions for kids at Scholastic, a leader in publishing and education for nearly 100 years.