SALES SUPPORT REPRESENTATIVE: BILINGUAL SPANISH & ENGLISH

Buskeros; New Braunfels (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Bilingual Sales Support Representative to join their dynamic team. In this role, you will provide exceptional service to clients, utilizing your sales skills to offer products and services effectively. This position emphasizes a People First culture, where your contributions will help shape a positive workplace environment. If you thrive in a fast-paced setting and enjoy engaging with customers in both Spanish and English, this opportunity is perfect for you. Join a company that values professional growth and inclusivity, and make a meaningful impact in your career.

Qualifications

• 1+ year of sales or business development experience preferred.
• Fluent in both Spanish and English, written and verbal.

Responsibilities

• Research and resolve issues reported by clients via phone, email, and chat.
• Use sales techniques to offer products and services mainly via telephone.

Skills

Communication Skills

Sales Techniques

Problem-Solving

Adaptability

Team Collaboration

Education

High School Diploma or GED

Tools

Salesforce

Job description

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Bilingual Sales Support Representative really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Sales Support Representative.

As a Bilingual Sales Support Representative, you will:

1. Research and resolve issues reported by the client's end-users via phone, email, and chat support.
2. Use sales techniques to offer products and services to customers or potential customers, mainly via telephone to cold, warm, or hot leads.
3. Document all information on customer interaction according to standard operating procedures.

Requirements:

1. Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals.
2. Must be willing to complete an assessment that includes a typing test of 35 wpm.
3. Great communication skills, written and orally.
4. Demonstrate strong abilities to work independently and as a team player.
5. Must be adaptable and flexible, demonstrating abilities to work with process and information changes.
6. Experience using Salesforce is a big plus.
7. Must be at least 18 years of age.
8. Must have at least a High school diploma or GED.
9. Must be willing to participate in a background screening.
10. This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132).
11. Must be fluent in both Spanish and English Languages (written and verbal).

Recommended:

1. Experience with phone, email, and live chat support.
2. Experience in customer service, sales, billing, collections, or technical support.

APPLY HERE: https://jobs.eu.humanly.io/jobs/b12ea566-da12-4803-82d9-e2a3c97a6633?source=LinkedIn