Sales Support Representative

Nino Trading Inc; Tempe (AZ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Quarterly performance-based bonus

Paid time off: 5 sick days and 7 paid holidays

Job summary

Nino Trading Inc, based in Tempe, Arizona, is seeking a Sales Support Representative to assist customers via phone and email, guiding them to the right product solutions. In this role, you will respond to inquiries, provide product recommendations, and ensure a smooth sales experience.

The ideal candidate will have strong communication skills, previous experience in sales or customer service, and a proactive customer-first approach.

Compensation includes a salary of $50,000 - $55,000 per year, with quarterly bonuses and generous paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Previous experience in sales, customer service, or related field preferred.
• Ability to quickly learn and understand product features.
• Energetic and engaging personality with a customer-first mindset.
• Self-motivated with a proactive approach to assisting customers.

Responsibilities

• Respond to customer inquiries via phone and email.
• Provide product recommendations based on customer needs.
• Assist customers throughout the sales process.
• Forward technical inquiries to Customer Support Specialist.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Previous experience in sales or customer service

Ability to quickly learn product features

Energetic and engaging personality

Self-motivated with proactive assistance

Job description

Job Overview

We are looking for a Sales Support Representative to assist customers via phone and email, guiding them to the right product solutions. This role involves answering general inquiries, assisting with product selection, and facilitating sales. For highly technical questions, you will work closely with our Customer Support Specialist.

Key Responsibilities

• Respond to customer inquiries via phone and email.
• Provide product recommendations based on customer needs.
• Assist customers throughout the sales process, ensuring a smooth experience.
• Forward technical inquiries to the Customer Support Specialist as needed.
• Maintain accurate records of customer interactions and sales activity.
• Work closely with the sales and support teams to optimize customer satisfaction.

Skills & Qualifications

• Strong communication and interpersonal skills.
• Previous experience in sales, customer service, or a related field preferred.
• Ability to quickly learn and understand product features.
• Energetic and engaging personality with a customer-first mindset.
• Self‑motivated with a proactive approach to assisting customers.

Compensation & Benefits

Salary: $50,000 - $55,000 per year (based on experience). Quarterly performance‑based bonus up to 10% of salary, based on individual performance and sales contribution. Paid time off: 5 sick days per year and 7 paid holidays.

NINO TRADING INC is the distributor of NOAM AUDIO stereo systems in the USA. A dynamic and innovative audio company dedicated to providing exceptional audio systems to our valued customers. With a focus on quality, customer satisfaction, and continuous improvement.