Sales Support Representative

Future Electronics; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Telemedicine

Prescription coverage

Dental plans

Flexible Spending Accounts

Life insurance

Short-term disability

Supplemental life insurance

Long-term disability

Job summary

Future Electronics in Orlando, FL is seeking a Sale Support Representative to assist Sales Representatives by entering orders according to customer specifications and ensuring timely shipment.

You will communicate with internal departments (Credit, Marketing, Distribution Center), make PO changes, troubleshoot issues, and contribute to filing and ad hoc projects. Prior admin experience and strong communication are valued.

Qualifications

• College Diploma or Business Certificate required.
• Proficient in Microsoft Office (Word, Excel).
• Prior admin experience in a fast-paced environment preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task and stay organized.
• Detail-oriented with autonomous work style.

Responsibilities

• Enter new orders into the system according to customer specs.
• Make PO changes (release, cancellation, price) to satisfy customers.
• Collaborate with Marketing, Credit, and Distribution Center.
• Troubleshoot issues and resolve inquiries.
• Handle filing and ad hoc projects as needed.
• Assist Sales Representatives to ensure timely shipping.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Detail-oriented

Autonomous work

Education

College Diploma or Business Certificate

Tools

Microsoft Office

Job description

The primary role of the Sale Support Representative will be to assist the Sales Representatives by entering orders into the system in accordance with the customer’s specifications to ensure the order is shipped in a timely manner. The Sales Support Representative will communicate extensively and be the primary point of contact when dealing with internal departments (Credit, Marketing, and Distribution Center).

What you’ll be working on

• Enter new orders into the system
• Make all necessary changes to the purchase order (release, cancellation, part change, price change) to ensure customer satisfaction.
• Interact and collaborate with internal departments (Marketing, Credit, Distribution center) to meet the commitments made to the customers
• Troubleshooting
• Filing
• Ad hoc projects

We’re looking for someone with

• College Diploma or Business Certificate
• Good knowledge of Microsoft Office (Word, Excel)
• Previous experience in a fast-paced work environment in an admin role preferred
• Strong interpersonal and communication skills
• Ability to multi-task
• Detail-oriented skill with
• Ability to work autonomously
• Previous administrative experience would be an asset

Our approach to employee wellness is holistic, which is why alongside competitive salaries, and excellent health and dental benefits, corporate employees have access to:

• Medical coverage through the United Healthcare Choice Plus Plan
• Telemedicine and virtual medical visit coverage
• Prescription coverage through Express Scripts
• Two dental plan options with Delta Dental of MA
• Flexible Spending Accounts
• Company-paid life insurance and short-term disability benefits
• Supplemental life insurance
• Long-term disability

Future Electronics is proudly an equal opportunity employer that embraces a diverse environment of inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, sexual orientation, national origin, genetics, disability, or age.