Sales Support Representative

Zoomcar; Frisco (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Zoomcar is seeking a Sales Support Representative based in Frisco, Texas. The SSR is pivotal to ensuring effective sales operations, managing the lifecycle of opportunities and quotes in Salesforce, and maintaining data accuracy.

The ideal candidate should have experience in sales operations or support, a Bachelor’s degree or equivalent, and strong organizational skills. This position requires proficiency with Salesforce and a collaborative approach to internal communications and operational support.

Qualifications

• Experience in sales operations, sales support, or a similar operational role.
• Proficiency with Salesforce and sales operations workflows.
• Collaborative mindset with strong internal communication skills.

Responsibilities

• Manage opportunity and quote lifecycle activities in Salesforce.
• Maintain Salesforce hygiene and forecasting integrity.
• Support standardized quoting processes with Deal Desk and Finance.
• Execute operational reconciliation and month-end controls.
• Coordinate channel communications related to quoting and finance.
• Provide consistent operational support across assigned districts.

Skills

Sales operations experience

Strong organizational skills

Salesforce proficiency

Attention to detail

Ability to manage multiple priorities

Collaborative mindset

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

Job Overview

The Sales Support Representative (SSR) is a key member of the Fortinet sales organization, responsible for delivering standardized operational support across assigned sales districts and enabling sales teams to focus on revenue generation.

Responsibilities

• Manage opportunity and quote lifecycle activities in Salesforce, including creation, updates, and deal registration routing.
• Maintain Salesforce hygiene and forecasting integrity through disciplined pipeline management, valid close dates, and data accuracy controls.
• Support standardized quoting processes through coordination with Deal Desk and Finance, including quote refreshes and lifecycle updates.
• Execute operational reconciliation and month‑end controls, including variance research, backlog validation, and Oracle and POS sweeps.
• Coordinate channel communications and approved escalation workflows related to quoting, finance, and order management.
• Provide consistent cross‑functional operational support across assigned districts while maintaining clear non‑quota, non‑prospecting role boundaries.

Required Qualifications

• Experience in sales operations, sales support, or a similar operational role.
• Bachelor’s degree or equivalent experience.
• Strong organizational skills with attention to detail and process discipline.
• Proficiency with Salesforce and sales operations workflows.
• Ability to manage multiple priorities in a structured environment.
• Collaborative mindset with strong internal communication skills.

Preferred Qualifications

• Experience supporting channel or multi‑tier distribution models.
• Background in networking, cybersecurity, or cloud environments.
• Exposure to forecasting, quoting, or deal lifecycle management processes.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [e-mail].

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.