Associate, Domestic Sales Support

CBBC OpCo; Hammond (LA); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Prescription Drug

401K savings Plan

Paid Holidays

Personal Time off

Employee Discounts

Descrizione del lavoro

Quirch Foods is seeking an Administrative Support/Customer Service professional in Hammond, LA. You will improve customer service experiences, record actions, coordinate travel and events, assist the Account Executive, and help the sales team with reports and data entry.

The ideal candidate has a High School Diploma or GED (Bachelor's in Marketing a plus), strong MS Office skills, and excellent communication. Bilingual English/Spanish preferred; travel 10-30% may be required.

Competenze

• High School Diploma or GED required; Bachelor's degree in Marketing or related field a plus
• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10-30%

Mansioni

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Conoscenze

Bilingual English/Spanish

Strong communication

Microsoft Office proficiency

Customer service mindset

Formazione

High School Diploma or GED

Bachelor's degree in Marketing or related field (plus)

Strumenti

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Descrizione del lavoro

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Essential duties and Responsibilities:

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Qualifications and Requirements:

• High School Degree or GED preferred; Bachelor's degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10-30%

Benefits you will enjoy:

• Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.