Sales Support & Customer Care Specialist

Kiss Beauty Group; Port Washington (NY); On-site; USD 26,000 - 51,000; Full time

Benefits offered by this job

Premium Medical Insurance Coverage

401(k) Savings Plan

Paid Time Off (PTO)

Paid Holidays

Annual Bonus Plan

Onsite Fitness Center

Job summary

Kiss Nail Products, Inc. is seeking a Sales Team Support and Customer Service professional to handle administrative tasks, respond to customer inquiries, and assist the Sales Team with order processing and shipping issues.

The role includes real-time order monitoring, processing inquiries via Email/Fax/Phone, and supporting Canada orders, returns, and carrier communications in a fast-paced environment.

Qualifications

• Respond to customer inquiries professionally and maintain high satisfaction.
• Assist with sales processes and order handling.
• Coordinate shipment issues and carrier communications.
• Support sales team with administrative tasks and data entry.

Responsibilities

• Respond to customer inquiries and maintain high satisfaction.
• Process sales orders and returns; adjust orders as needed.
• Track shipments and resolve carrier issues; monitor orders.
• Prepare and review monthly sales order and return reports.

Skills

Customer Service

Sales Support

Order Processing

Shipping Coordination

Job description

Kiss Nail Products, Inc. is seeking a Sales Team Support and Customer Service professional to handle administrative tasks, respond to customer inquiries, and assist the Sales Team with order processing and shipping issues.

The role includes real-time order monitoring, processing inquiries via Email/Fax/Phone, and supporting Canada orders, returns, and carrier communications in a fast-paced environment.