Sales Support & Customer Care Specialist

Sysco Northeast Rdc; Phoenix (AZ); On-site; USD 36,000 - 42,000; Full time

Job summary

Sysco Northeast RDC in Phoenix, AZ is seeking a Customer Sales Representative to provide direct support to Account Executives and customers. You will respond to inquiries, process orders and credits, and help resolve issues quickly and accurately.

Ideal candidates have at least 1 year in foodservice sales coordination or customer support, strong telephone skills, and MS Office proficiency. This on-site role requires a fast-paced, detail-oriented approach.

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience.
• Preferred: Previous call center experience.

Responsibilities

• Answer all incoming concerns/needs from all customers.
• Key pick-up request, handle transportation/routing on delivery questions.
• Process will-call orders.
• Provide customers with invoice copies.
• Process credits.
• Maintaining Call list.
• Monitor orders before the cut-off.
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company).
• Perform other duties as directed by Supervisor.

Skills

Strong telephone communication

Fast-paced work style

MS Office proficiency

PC endurance

Education

High school diploma or equivalent

Tools

MS Office

Job description

Sysco Northeast RDC in Phoenix, AZ is seeking a Customer Sales Representative to provide direct support to Account Executives and customers. You will respond to inquiries, process orders and credits, and help resolve issues quickly and accurately.

Ideal candidates have at least 1 year in foodservice sales coordination or customer support, strong telephone skills, and MS Office proficiency. This on-site role requires a fast-paced, detail-oriented approach.