Sales Support Coordinator - On-Time Delivery & Sourcing

Joseph T. Ryerson & Son, Inc; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Ryerson is seeking a Sales Support Coordinator in Houston to join our team. You will monitor orders, assist with sourcing, coordinate with sales, operations, purchasing, and transportation to ensure accurate processing and on-time deliveries.

We value strong communication, organizational skills, and proficiency with SAP, Ariba, HRIS, and MS Office. Ryerson is an equal opportunity employer committed to diversity and development in a dynamic metals industry environment.

Qualifications

• High School Diploma or GED required.
• 3+ years of experience supporting sales operations preferred.
• Experience with SAP, Ariba Spend Management and HRIS preferred.
• Strong MS Office skills (Word, Excel, Outlook).
• Polite and professional communication via phone, e-mail, and mail.
• Strong organizational skills and ability to manage changing priorities.

Responsibilities

• Monitor customer orders and shipments from entry through delivery, proactively identifying delays or issues that could impact customer commitments.
• Support the sales team with material sourcing and availability, including locating inventory from alternate Ryerson locations and coordinating sourcing options.
• Coordinate with sales, operations, purchasing, and transportation to ensure orders are processed accurately and delivered on time.
• Assist with expediting material and resolving order or shipment issues to support customer requirements and improve on-time delivery.
• Maintain and review open-order, shipment, and delivery reporting to identify at-risk orders and provide timely updates to the sales team.
• Support continuous improvement efforts focused on on-time delivery, order accuracy, and overall customer satisfaction.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Skills

MS Office

Communication

Organizational skills

Education

High School Diploma or GED

Tools

SAP

Ariba Spend Management

HRIS

Job description

Ryerson is seeking a Sales Support Coordinator in Houston to join our team. You will monitor orders, assist with sourcing, coordinate with sales, operations, purchasing, and transportation to ensure accurate processing and on-time deliveries.

We value strong communication, organizational skills, and proficiency with SAP, Ariba, HRIS, and MS Office. Ryerson is an equal opportunity employer committed to diversity and development in a dynamic metals industry environment.