Sales Support Coordinator

A to Z Media; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A to Z Media in New York City is seeking a Sales Support Coordinator to join our team in the NYC office. You will support the Sales Team by processing orders, preparing quotations, and maintaining accurate records to help drive revenue and client satisfaction.

The ideal candidate thrives in a fast-paced, collaborative environment, demonstrates excellent communication, and can coordinate across departments to ensure timely responses and smooth project execution.

Qualifications

• Strong time management and organizational skills.
• Excellent written, verbal, and interpersonal communication.
• Ability to multi-task and handle complex situations.
• Detail-oriented with accuracy in records and data entry.
• Ability to lead and motivate colleagues when needed.
• Experience with sales orders, quotations, or CRM systems.

Responsibilities

• Learn and demonstrate understanding of sales processes.
• Prepare and write sales orders for new and established accounts.
• Enter information into custom software accurately.
• Lead customers through quotation or order entry with clear product information.
• Respond to inquiries in a timely manner.
• Solicit quotes for custom products and gather samples as needed.
• Coordinate pricing grids and create pricing comps.
• Communicate information across departments efficiently.
• Provide training to colleagues and cover during vacations.
• Additional duties as assigned.

Skills

Time management

Organizational skills

Communication skills

Multitasking

Positive attitude

Record-keeping

Critical listening

Job description

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services. For over 30 years, we have been committed to delivering exceptional customer service, high-quality products, and competitive pricing for our global clientele. We work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support. Our clients range from indie labels and branding agencies to distributors and Fortune 500 companies. At A to Z Media, we pride ourselves on being a true partner in bringing creative visions to life.

We are looking for a Sales Support Coordinator to join our team in our New York City Office. The Sales Support Coordinator will be responsible for supporting our Sales Team while building exceptional customer relationships that meet or exceed our goals to increase sales.

The ideal candidate is someone who thrives in an energetic environment, has an inherent positive attitude, and is a people-person while managing internal and external relationships. This person will bring new ideas, think outside the box, and have a deep passion for the role and their customers.

Responsibilities

• Learn and demonstrate a clear understanding of our Company's sales processes
• Prepare and write sales orders orders for new and established accounts
• Enter complete and accurate information into custom software
• Lead customers through quotation or order entry, providing clear information on our products and services - whether online or in person
• Respond to internal and external inquiries in a timely manner
• Solicit quotes for custom products
• Secure color / stock samples for potential projects; Follow up on CAD and print samples as needed
• Follow up with Sales / Clients as needed
• Spreadsheets - organizing or combining price grids for incoming projects
• Creating pricing comps to present various options
• Utilize price grids to ensure accurate quoting
• Communicate information within and across departments efficiently and effectively
• Conduct vendor research
• Provide training to colleagues and coverage during vacations
• Additional duties as assigned

Qualifications

• Must have strong time management and organizational skills
• Multi-tasking skill set required
• Excellent written, verbal, and interpersonal communication skills
• Ability to navigate complex situations with a positive attitude
• Ability to maintain accurate and detailed records
• Communicate and effectively lead and motivate others\<
• Critical listening skills capturing sales orders

On-Site, $45,000 - $65,000