Sales Support & Contracts Coordinator

Cytek Biosciences; Fremont (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A biotechnology company in Fremont, California is seeking a Sales Support Representative to serve as a critical liaison between the sales team and customers. This role involves administrative support, managing contract documentation, and enhancing customer satisfaction through effective communication and operational coordination. Candidates should have strong organizational skills, advanced problem-solving abilities, and a bachelor's degree or extensive experience in client-facing roles. The position requires up to 10% travel and offers a dynamic work environment.

Qualifications

• Strong organizational skills and advanced problem-solving abilities.
• 5+ years of related experience in client-facing roles.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide administrative support to the sales team and manage customer interactions.
• Process distributor orders and assist with client success.
• Maintain accurate records and manage documentation requests.

Skills

Organizational skills

Problem-solving abilities

Product knowledge

Time-management

Education

Bachelor’s degree in business or related field

Tools

SFDC

NetSuite

Job description

A biotechnology company in Fremont, California is seeking a Sales Support Representative to serve as a critical liaison between the sales team and customers. This role involves administrative support, managing contract documentation, and enhancing customer satisfaction through effective communication and operational coordination. Candidates should have strong organizational skills, advanced problem-solving abilities, and a bachelor's degree or extensive experience in client-facing roles. The position requires up to 10% travel and offers a dynamic work environment.